Provide quotes and close sales while maintaining strong customer relationships; answer inquiries, manage online inventory and email, communicate product specs, qualify leads by phone, coordinate with internal teams, and prepare activity reports.
JOB SUMMARY
The Inside Sales Representative will be responsible for quoting and closing sales. It is the Company’s expectation that the Inside Salesperson provide the highest level of customer service for the development and maintenance of strong relationships with customers and teammates.
ESSENTIAL FUNCTIONS
- Dedicated support to answer or coordinate responses for all requests from the assigned customers.
- Communicates product specifications, applications and life cycle.
- Helps customers determine the best solution for their needs.
- Responds to requests from customers for information.
- Engages in online inventory management and email communication the majority of the day.
- Provides information on product availability and pricing
- Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
- Remains knowledgeable and up to date on changes and developments in the industry.
- Keeps management informed of all activity, including timely preparation of reports.
- Works closely with Support, Community Management, Account Management and Business Development.
- Works on related projects as assigned.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in a business related or technical field preferred.
- Highly accurate with good attention to details.
- The ability to adapt to a high changing environment.
- Be willing to adapt to new ideas.
- Highly motivated self-starter who can work well in a team setting or independently handling multiple tasks simultaneously.
- Excellent verbal and written communication skills.
BASIC QUALIFICATIONS
- Must be computer literate and comfortable using Microsoft Office product suite.
- Respond to customer inquiries and prepare sales quotes.
- Develop a strong relationship with the customer base.
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Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
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- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
