Inside Sales Representative

We are looking for a driven Inside Sales Representative to join our X-Team in the Business Aviation division. This role is essential to supporting the seamless execution of account maintenance, renewals, and onboarding, while also contributing to revenue growth through upselling and cross-selling within key aircraft accounts. The ideal candidate will have experience in inside sales or customer service and be passionate about ensuring customer satisfaction. This is an excellent opportunity for someone eager to learn, collaborate across teams, and make an impact in a fast-paced environment.
Key Responsibilities:

• Assist in the execution of contract renewals, account maintenance, and onboarding of accounts
• Ensure a high level of service and satisfaction throughout the renewal process
• Collaborate with the team to support strategies that maximize customer retention and contribute to revenue growth
• Analyze key accounts to understand their service needs and identify potential service gaps
• Support the Sales Strategy team by providing data and insights to improve account management efforts
• Work with cross-functional teams to help streamline sales processes and reduce friction for account renewals and new sales
• Contribute to sales campaigns aimed at upselling ForeFlight's flight services to accounts
• Tailor communication and sales efforts to meet the unique needs of each account
• Actively collaborate with other team members and departments across ForeFlight and Boeing to ensure alignment and smooth execution of sales efforts
• Support day-to-day tasks, ensuring timely responses to client inquiries and internal requests

Qualifications:

• 2-3 years in inside sales, account management, or a related customer-facing role
• Familiarity with the aviation industry is a plus
• Ability to process data and offer insights to support account management and sales activities
• Capable of identifying challenges and proposing solutions to enhance client experiences and sales results
• Quick to adapt to new systems, processes, and tools, with a willingness to learn and grow in the role
• Excellent written and verbal communication skills for interacting with customers and team members
• Passion for providing exceptional service and building long-term relationships with clients

About ForeFlight:
ForeFlight, a Boeing company, is the leading provider of advanced integrated software for the General, Business and Military Aviation markets worldwide. Founded in 2007 and joining the Boeing family in 2019, ForeFlight now offers ForeFlight Mobile EFB and Military Flight Bag for pilots, ForeFlight Dispatch for flight planners, Sentry portable ADS-B receivers, and a range of additional integrated products and capabilities serving the needs of pilots and flight departments around the world. Foreflight has been recognized with numerous prestigious awards, including the Editors' Choice Award from FLYING Magazine for five separate years: 2011, 2012, 2013, 2023, and 2024. In 2023, ForeFlight also earned the FLYING Magazine Innovation Award, followed by the Readers' Choice Award in 2024. Additionally, ForeFlight was honored as the App of the Year by Aviation Consumer in 2011, and BuiltIn 2024 best places to work.
Why You Should Join:
At ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide ForeFlighters and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:

• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 12 Weeks Paid Maternity Leave
• 4 Weeks Paid Paternity Leave
• Flight Training Rewards
• Tuition Stipend

Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $70,000 - $80,000.