Information Rights Management (IRM) Service Delivery Lead

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Information Rights Management (IRM) Service Delivery Lead
Role Definition:
Caterpillar must ensure market differentiating intellectual property is appropriately secured with an optimized security posture and our Cybersecurity Team is seeking an IT Analyst to join our Critical Asset Protection and Reporting Team. In this role you will have the opportunity to use analytics and automation to help protect against cybersecurity threats. You will be part of a dynamic team, working and interacting with other groups across Cybersecurity and Enterprise IT.
The person who fills this position will be responsible for overseeing, coordinating, and driving all technical aspects of Caterpillar's Information Rights Management (IRM) solutions. They will be expected to work with internal process partners to ensure IRM meets their various Use Cases and work with solution vendors to resolve technical issues in a timely manner.
Process automation skills are an essential aspect of this role. The incumbent must be an expert in using process automation technologies and languages to interconnect systems and automate otherwise manual processes. Upward advancement opportunities are available for an incumbent who requires minimal work direction and demonstrates a significant amount of initiative, accountability, ability to innovate, and is business savvy. The incumbent will also regularly present to senior leadership regarding the affairs and improvement opportunities within their scope of responsibilities.
What You Will Do:

• Serve as enterprise SME for IRM within Caterpillar
• Work with internal process partners to ensure Caterpillar's enterprise IRM solutions are technically optimized and function as intended.
• Collaborate with internal Caterpillar process partners to implement new IRM related use cases.
• Work with Cybersecurity leadership to optimize the value Caterpillar is receiving from its IRM related investments.
• Partner with team members to improve Caterpillar's security posture and provide mentoring to junior team members.
• Build and evaluate IRM policies within Microsoft Purview Information Protection (MPIP / MIP).
• Perform use case testing with DRM/IRM (Digital Rights Management / Information Rights Management) solutions.
• Perform case migrations between DRM/IRM solutions.

What You Have:

• Direct experience deploying/supporting MIP.
• Excellent communication skills - both verbal and written.
• A high degree of initiative and accountability.
• A willingness to continuously learn and improve one's skills and abilities.
• A respect for organizational change processes and communication.
• PowerShell, Graph API, or REST APIs for policy deployment and reporting
• Experience configuring/supporting Fortra Vera
• Familiarity with compliance frameworks like GDPR, HIPAA, CMMC
• Cyber security or other relevant certifications

Skills Descriptors:
Consulting:

• Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.

Cybersecurity Standards and Policies:

• Knowledge of developing cybersecurity policies, standards, and procedures; ability to develop and communicate policies, standards and procedures that guide interactions with customers.

Cybersecurity Risk Management:

• Knowledge of tools, techniques, approaches, and processes of cybersecurity risk management; ability to ensure organizational network operation and minimize negative effect by cybersecurity risks.

Information Security Management:

• Knowledge of the processes, tools, and techniques of information security management; ability to deploy and monitor information security systems, while detecting, controlling, and preventing violations of IT security.

Information Technology (IT) Security Policies:

• Knowledge of IT security policies, standards, and procedures; ability to utilize a variety of administrative skill sets and technical knowledge to ensure cyber security compliance.

Requirements Analysis:

• Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Additional Info:

• The primary location for this position is Irving, TX, Peoria, IL or Nashville, TN.
• Domestic relocation assistance is available for those who qualify.
• Sponsorship is NOT available.
• This role requires 5 days onsite.

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
• All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$95,640.00 - $155,400.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
Posting Dates:
October 14, 2025 - October 23, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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