Immunization Provider Communications Coordinator

Agency

Dept of Health and Human Services

Division

Public Health

Job Classification Title

Public Health Educator I (S)

Position Number

60040886

Grade

NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Immunization Provider Communications Coordinator supports the Education, Outreach, and Communications Unit of the North Carolina Immunization Branch by developing, maintaining, and disseminating communication materials that strengthen statewide immunization programs. The role promotes immunization awareness by building partnerships, collaborating with health care providers and public health staff, and engaging private and public stakeholders.
Work includes producing recurring presentations, newsletters, website updates, memos, press releases, and other communications related to immunization priorities and the Vaccines for Children program. The position advances provider‑facing and public‑facing outreach efforts that increase understanding of immunization needs across the lifespan. The role reports to the Education, Outreach, and Communications Unit Manager and contributes to consistent statewide messaging for immunization programs.
Key Duties Include:
– Develop, maintain, and distribute communication materials that support provider‑facing and public‑facing immunization initiatives.
– Produce recurring presentations, newsletters, website updates, memos, and press releases related to immunization priorities and the Vaccines for Children (VFC) program.
– Maintain current knowledge of immunization program guidance, policies, and vaccine recommendations, and identify when existing communications and resources need to be updated.
– Collaborate with private and public stakeholders to ensure accurate and consistent immunization messaging.
– Support education and outreach efforts by delivering clear, audience‑appropriate communication materials.
– Enhance immunization programs through continuous maintenance and improvement of communication tools and resources.
– Assist in statewide outreach strategies that increase understanding of immunization needs across populations.
– Coordinate closely with the Unit Manager to align communication activities with statewide program priorities.
– Contribute to the visibility and effectiveness of immunization programs through consistent, high‑quality public and provider communication.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $55,221.00 - $96,639.00
Recruitment Range: $55,221.00 - $71,318.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience producing clear, concise written and verbal communication that translates complex immunization and public health information into accurate, audience‑appropriate materials.

• Proven skill applying public health, immunization, vaccine delivery, and health education concepts to develop effective provider‑facing and public‑facing outreach content.

• Proficiency creating professional educational materials, graphics, and presentations using communication platforms such as Canva, PowerPoint, and similar tools.

• Strong track record reviewing work for accuracy, completeness, consistency, formatting, and quality prior to distribution.

• Documented success managing multiple priorities and deadlines, working independently, exercising sound judgment, and incorporating feedback to improve future work.
  

The Posting Will Close At 11:59 P.M. The Night Before The End DateThis Position Is Eligible For A Hybrid Work OptionThis Position Is 100% Federally Funded
About the NC Division of Public Health (DPH):

The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.

About the Immunization Branch:

The N.C. Immunization Branch is part of the Women and Children’s Health Section and promotes public health through the identification and elimination of vaccine-preventable diseases like polio, hepatitis B, measles, chickenpox, whooping cough, rubella (German measles), and mumps.

Compensation and Benefits: 

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit the website for State Benefits. 

Supplemental Contact Information: 

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS:  https://www.ncdhhs.gov/. 

 

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. 

 

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified. 

               

Application Process 

Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. 

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. 
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. 
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date. 
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. 
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. 
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. 
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

 

Degree/College Credit Verification 

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application. 

 

Veterans’ and National Guard Preference 

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. 
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.  
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. 

 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

 

CONTACT INFORMATION  

If there are any questions about this posting, please contact Talent Acquisition at [email protected]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in Public Health Education or Public Health with a major in public health education from an appropriately accredited institution

OR

Bachelor's degree with a major in health education from an appropriately accredited institution and two years of experience in public health education or a related field

OR

Bachelor's degree from an appropriately accredited institution and three years of experience in public health education

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tresha Walker

Contact:

DHHS Workday Support Form