Identity Governance Administration Operations Engineer

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. 

We’re actively seeking a talented Identity and Access Management (IAM) Engineer who will be responsible for the delivery of Identity Governance & Administration (IGA) products and capabilities required to support the enterprise infrastructure and business line applications. In this role, you will assist with the development of the IGA strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with IT leaders, technologists and support staff to ensure the requirements are clearly defined and established timelines are met. Finally, you will work to improve and track the maturity of the IAM IGA products and capabilities showing increased adoption, speed to market, and resiliency. 

This role will be based in our Newport Beach office.
How you’ll help move us forward:

• Contribute to a strategy and multi-year plan incorporating all parts of IGA: access requests, lifecycle events, provisioning functions, role-based access, separation of duties, access certifications 
• Design, develop and troubleshoot IGA solutions with the ability to provide technical and architectural design documentation, recommendations, specifications, use cases, requirements and test cases 
• Eliminate duplicative capabilities where possible, reduce complexities, and leverage enterprise standards and industry best practices 
• Establish strong relationships and collaborate with technology partners and business lines to define agreed upon requirements and outcomes 
• Conduct user access review campaigns in accordance with various regulatory and compliance needs for systems integrated with IGA platform 
• Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from IGA platform(s) to be leveraged for operational monitoring 
• Monitor production IGA system issues, resolve outages, and collaborate across IAM team to put redundancy and safeguards in place to prevent future occurrences 
• Identify, manage and remediate existing or future risks, issues, and roadblocks for timely delivery 
• Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring successful implementation 
• Lead change, by acting as change agent, to use skills and expertise to inspire a shared purpose of intent, drive awareness, communications, documentation, and training 
• Develop and implement program communications framework and metrics to keep stakeholders, customers, and IAM colleagues well informed 
• Assist with regression and integration testing for newly developed enhancements inside of the IGA platform 
• Cross-train with other IGA team members to deepen product knowledge and expand product development skills

The experience you bring:

• 1-3 years Information Security experience, with strong focus in IAM IGA platforms (e.g. SailPoint, Saviynt, ForgeRock, Oracle) 
• Strong technical understanding of SailPoint ISC/IIQ product capabilities 
• Experience in working with identity lifecycle events/workflows (Joiner, Mover, and Leaver) 
• Experience with user access review campaign creation and maintenance 
• Proficiency in Java Beanshell, XML, and/or powershell preferred 
• Experience with centralized and decentralized IGA models 
• Detailed knowledge and experience with automating IGA processes by leveraging out of box capabilities, Robotic Process Automation (RPA), or custom build connectors / APIs. 
• Knowledge and experience of Least Privileged Access Modeling, Role Based Access Control, and Separation of Duty 
• Experience with Agile methodologies and corresponding Agile based tools 
• Proven ability to influence and gain trust at senior management levels in multi-cultural environments 
• Ability to manage complex activities simultaneously to shorten timescales 
• Ability to demonstrate continuous improvement

What makes you stand out:

• BA/BS in Information Systems, Computer Science or related field 
• CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred 

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.