Greet and direct visitors at the front desk, maintain a professional reception area, provide HR and customer service administrative support, process HR invoices, manage mail and shipments, handle confidential records, and assist with general office tasks and cross-functional coordination.
Job Summary & ResponsibilitiesJob Responsibilities
- Serve as the primary point of contact at the front reception desk, greeting and directing employees, visitors, and guests in a professional and welcoming manner.
- Monitor and manage the reception area to ensure it remains organized, presentable, and professional at all times.
- Provide administrative and event support to the Human Resources department, including assisting with scheduling, logistics, and coordination of HR-related events and activities.
- Process and track HR-related invoices, ensuring accurate documentation and timely routing for approvals.
- Support the Customer Service department by managing and responding to incoming emails, routing inquiries to the appropriate teams, and ensuring timely follow-up.
- Assist with general office tasks including filing, data entry, copying, scanning, and ordering office supplies as needed.
- Maintain accurate records and documentation in support of HR and CS operations.
- Handle sensitive and confidential information with discretion and professionalism at all times.
- Sort, distribute, and collect incoming and outgoing mail and packages, ensuring timely and accurate delivery to the appropriate recipients or departments.
- Coordinate outbound shipments, including preparing packages, completing shipping labels, and scheduling pickups with carriers as needed.
- Collaborate cross-functionally with HR, CS, and other departments to support business needs and ensure smooth day-to-day operations.
- Other duties as assigned.
- Bachelor’s degree preferred.
- Previous experience in a receptionist, administrative, or customer-facing role preferred.
- Strong verbal and written communication skills with a professional and courteous demeanor.
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
- Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
- Ability to handle confidential information with discretion and integrity.
- Dependable, self-motivated, and able to work both independently and as part of a collaborative team.
- Adaptable and able to maintain a positive, professional attitude in a dynamic work environment.
- Strong attention to detail and follow-through on assigned tasks.
Newegg City of Industry, California, USA Office
We are located in the City of Industry near various eateries and easy access to the 60 freeway.
Newegg Whittier, California, USA Office
9997 Rose Hill Road, Whittier, United States, 90601
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Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
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- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
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