Human Resources Generalist

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

What You'll Do

• Support day-to-day health and welfare benefits administration, including enrollment, qualifying life events, eligibility changes, employee inquiries, and coordination with carriers and benefits partners.
• Review benefit records and transactions for accuracy; research and resolve eligibility, deduction, enrollment, and claims-related issues in partnership with Payroll, HRIS, carriers, and vendors.
• Assist with annual open enrollment, employee communications, audits, reporting, and benefits-related process improvements.

• Coordinate employee leave requests and ongoing case administration under applicable federal and state leave laws, including FMLA, CFRA, pregnancy-related leave, and other statutory or company-provided leaves.
• Track leave eligibility, required notices, certification requests, deadlines, extensions, benefits continuation, and return-to-work documentation; maintain accurate and confidential case records.
• Support the ADA and applicable state-law interactive process by coordinating documentation, tracking requests and follow-up, and escalating accommodation determinations to appropriate HR and Legal partners.
• Communicate clearly with employees, managers, Payroll, and HR Business Partners regarding leave status, procedural requirements, and return-to-work coordination.

• Coordinate intake and administrative processing of reported workplace injuries and illnesses, including timely delivery of required forms and referral to the workers’ compensation administrator or carrier.
• Maintain claim records, monitor case status and required follow-up, and coordinate with employees, managers, the claims administrator, and Risk or Legal as appropriate.
• Assist with medical work status documentation, modified-duty and return-to-work coordination, and alignment between workers’ compensation, leave, and accommodation processes while maintaining their distinct requirements.
• Support required reporting, audits, data accuracy, and continuous improvement of benefits, leave, and workers’ compensation workflows.
• Perform other related HR duties and projects as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred; an equivalent combination of education and relevant professional experience will be considered.
• PHR, SHRM-CP, or relevant benefits or leave administration certification preferred.
• Five or more years of progressively responsible human resources experience preferred, including hands-on experience in at least two of the following areas: benefits administration, leave of absence administration, and workers’ compensation. Ability and willingness to cross-train across all three functions required.
• Experience applying FMLA/CFRA and other leave requirements, coordinating workers’ compensation claims, and resolving employee benefits issues; California and multi-state experience preferred.
• Healthcare experience, including hospital, clinic, IPA, or MSO operations, preferred.
• Experience working with HRIS platforms, benefits carriers, claims administrators, and leave administration vendors; ADP Workforce Now experience preferred.
• Working knowledge of employee benefits administration, workers’ compensation coordination, leave laws, and the ADA interactive process.
• Strong organizational and case-management skills, with attention to deadlines, documentation, confidentiality, and regulatory requirements.
• Ability to manage assigned cases and administrative priorities independently, exercise sound judgment, and escalate complex or sensitive matters appropriately.
• Clear, empathetic, and professional written and verbal communication with employees, managers, vendors, and cross-functional partners.
• Proficiency with HRIS/HCM platforms, HR reporting, and Microsoft Office applications, including Excel, Word, and PowerPoint. Familiarity with AI-powered productivity tools, such as ChatGPT (OpenAI), Claude (Anthropic), or comparable platforms, to support research, reporting, documentation, and process improvement while maintaining appropriate data privacy and confidentiality standards.

Environmental Job Requirements and Working Conditions

• This role follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1668 S. Garfield Ave. 2nd Floor, Alhambra, CA 91801.
• The total compensation target pay range for this role is: $60,000 - $80,000. The salary range represents our national target range for this role. 

About
Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.