Human Resources Business Partner

HUMAN RESOURCES BUSINESS PARTNER

REPORTS TO: SR PEOPLE OPERATIONS MANAGER

STATUS: EXEMPT

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas.  We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time. 

The Human Resources Business Partner (HRBP) aligns business objectives with employees and leadership across designated business units. This role serves as a trusted advisor and subject matter expert, providing guidance, training, and support to proactively address and resolve employee relations matters, including complex workplace investigations. The HRBP partners closely with business leaders and HR functions to develop and implement integrated, people-focused solutions that support organizational goals. This position plays a critical role in anticipating and addressing HR-related needs, fostering strong partnerships across the HR function, and delivering value-added service that enhances the employee experience while supporting business performance.

Essential Duties and Responsibilities

• Manage and resolve complex employee relations issues by conducting effective, thorough and objective investigations. Utilize the Company’s Employee Relations (ER) case management and investigation platform to document case activity, maintain accurate records, and track case progress from intake through resolution.
• Partner with People Operations Manager on legal issues related to HR.
• Maintain strong working knowledge of federal, state, and local employment laws to ensure compliance and proactively reduce legal exposure.
• Provide strategic and day-to-day performance management guidance to leaders, including coaching, employee development, corrective action, and policy application.
• Partner with business leaders to strengthen employee engagement, improve team effectiveness, and drive retention and organizational performance.
• Lead and support annual performance review process, including facilitating performance discussions and guiding leaders through evaluations and development planning.
• Serve as a trusted advisor on Company policies, procedures, programs, and applicable laws, ensuring consistent interpretation and application.
• Build strong, collaborative relationships with Field Leaders and HR Sub-Departments to support alignment and effective resolution of employee and business issues.
• Act as a liaison between HR and the Field, ensuring clear communication of updates and leading cross-functional efforts to resolve escalated employee concerns.
• Analyze trends in employee relations data and provide insights and recommendations to leadership to improve workplace practices and reduce risk.
• Develop and maintain strong business acumen by learning the organization’s operations, goals, and challenges, and applies this knowledge to inform HR guidance and decision-making.
• Identify opportunities to enhance HR policies, processes, and programs to improve efficiency, consistency, and employee experience.
• Ensure all actions and decisions align with Company policies, values, and applicable laws and regulations.
• Demonstrates a high level of professionalism, quality of work, reliability, and effective communication and teamwork.
• Perform any other duties that may be assigned by management.

Qualifications  

• Minimum of 5 years’ experience resolving complex employee relations issues
• Strong knowledge of employment labor laws and practices
• Ability to influence and communicate effectively with all levels of employees
• Demonstrated leadership abilities
• Strong interpersonal skills and proactive approach when working with others
• Demonstrated ability to problem-solve effectively and make sound decisions.
• Ability to analyze information effectively and consistently
• Strong attention to detail and accuracy, excellent organization skills with ability to prioritize
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook

Competencies

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive salary.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.*
• Medical, Dental, Vision and Life Insurance.*
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

*For eligible Boot Barn Partners

PAY RANGE: $90,000.00 - $100,000.00/yr*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[    ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[    ] Moderate: Mostly standing, walking, bending, frequent lifting

[    ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job.  Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content.  This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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