HR Operations Generalist

Do work that matters. 

At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.   

Our core values drive us in our important mission of keeping people safe:  

• We’re humans not robots 
• Customers always come first 
• We work better together 
• Simplicity is our strength 
• Our reputation is priceless 
• Hard work pays off 

AlertMedia is seeking a HR Operations Generalist to join our highly collaborative and human-first People team. Our People team provides a world-class HR experience from the candidate interview stage to the new hire orientation and throughout their career at AlertMedia.  You will play a critical role in supporting employees and People team operations by managing payroll and benefits administration, leave programs, employee inquiries, HR systems ownership and management, and process improvements. You will partner closely with our HR Manager, People Partnering team, benefits brokers, and cross-functional teams to ensure seamless processes, compliance, and an outstanding employee experience.

Who you are:

You have well-rounded HR experience and would consider yourself a flexible, adaptable and proactive team player. You enjoy supporting others and have employee experience at the forefront of your decisions while also being discerning as to what is best for the business. You excel in the details and enjoy the operational aspects of HR with experience managing benefits administration, accurately running payroll and ensuring compliance where necessary.  You have the ability to run detailed reports behind the scenes while maintaining a customer service focus and an approachable demeanor. You enjoy being a part of a "we're all in this together" team and are willing to jump in and help out wherever needed.

What you will do:

• Maintain Rippling HRIS; serve as expert and ensure data integrity, including employee life cycle changes, manager access, extensive reporting, and providing training and support to end users
• Serve as the primary contact for employee inquiries, including managing HR Operations Jira ticketing system and responding in a timely, customer-centric, and friendly manner to
• Manage all benefits administration and perks; own benefits billing, integrations, and open enrollment processes and partner with benefits brokers to ensure seamless day-to-day benefits operations and continued education to employees
• Own HR reporting and analytics and assist leaders with ad hoc reporting needs
• Administer Leave of Absence (LOA) and Accommodations programs, ensuring compliance with policies and regulations while providing timely support and communications to employees
• Collaborate and provide necessary HR support for other departments and outside 3rd party vendors
• Partner with cross-functional teams to streamline, automate and optimize HR processes and workflows for greater efficiency.
• Assist in the development and implementation of HR policies and procedures regarding HRIS and related issues with a less is more approach
• Prepare, process, and audit semi-monthly payroll accurately and timely
• Provide compensation support including quarterly compensation cycle report creation and approval of salary actions, promotions and job re-leveling
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Oversee compliance based projects and work cross functionally to complete, such as EEO-1, SOC2, 5500 nondiscrimination testing for pre-tax benefits and 401k, training, and more
• Keep up to date on changing federal, state, and local HR and payroll laws
• Act as a trusted and helpful HR resource for employees, with a high level of discretion

What you bring to the role:

• 3+ years HR operations experience, specifically in payroll, benefits, and managing an HR tech stack including data automation and reporting.
• Experience with Rippling as an HRIS strongly preferred
• Self-starter and team player, willing to jump in on all projects as needed
• Excellent analytical skills and attention to detail
• Fluency in payroll, compensation, benefits, leave management, and employment law
• Excellent communication, collaboration, and prioritization skills, with a commitment to providing outstanding support to all employees
• Lead with a continuous improvement mindset and enjoy optimizing and automating processes
• This position is not eligible for visa sponsorship

What we offer:

• Competitive base salary + Company-Wide Bonus program  
• Generous and flexible time and parental leave policies  
• Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!  
• 401K with a generous company match  
• Amazing rewards and incentives – we love celebrating each other!  
• Commitment to community service with opportunities to give back   
• A Best Places to Work company 9 years in a row and numerous other awards  
• Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails  
• Ongoing career development opportunities facilitated by our Learning & Development teams 

About AlertMedia:  

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com  

Come join us in our mission to save lives and minimize loss through effective communication.   

 AlertMedia does not currently sponsor applicants for work visas.  

By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/