HR Generalist

ABOUT CASA PACIFICA

For 30 years, Casa Pacifica has been helping at-risk children, their families, and young adults thrive.

As the largest non-profit provider of children’s and adolescent mental health services in Ventura and Santa Barbara Counties, Casa Pacifica specializes in treating children and young adults who struggle with complex mental health challenges such as emotional dysregulation, self-harm, anxiety, and depression. Our multi-disciplinary staff of highly trained clinicians, psychologists, educators, therapists and mental health workers provide exceptional, evidence-based care to help our youth overcome a wide array of mental health challenges.

Casa Pacifica’s Camarillo, Goleta, and Santa Maria offices work with more than 2,000 at-risk children, families, and young adults annually in outpatient, residential, home, and community-based settings. Our main Camarillo campus, located on 25 acres of beautiful park-like grounds, provides a nurturing and therapeutic environment for youth to overcome challenges, to find hope, and to heal.

We are a diverse and inclusive team providing excellent services to all our surrounding communities. Our team members are empowered to share their identities, ideas, and perspectives. A culture built on diversity, equity and inclusivity is essential to creating a safe and healing environment at Casa Pacifica.

SUMMARY:

Under the direction of the Chief Human Resources Officer (CHRO), the HR Generalist supports a workforce of approximately 300 employees by delivering proactive, people-focused HR services. This role provides broad support across key HR functions, including HRIS data management, recruitment, employee relations, and benefits and leave-of-absence administration. The HR Generalist also assists in developing and implementing HR process manuals, forms, and templates. In this role, the HR Generalist helps foster an inclusive, mission-driven culture while ensuring HR practices are equitable, effective, and compliant.

The HR Generalist upholds Casa Pacifica’s Standards of Behavior and demonstrates the agency’s core values of respect, integrity, compassion, and courage through effective administration and collaboration with internal and external partners.

DUTIES AND RESPONSIBILITIES (illustrated by typical activities):

Benefits Management

• Serve as a primary point of contact for employee benefits in partnership with the benefits broker, including health, dental, vision, retirement plans, and wellness programs.
• Ensure accurate administration of benefits and respond to employee inquiries in a timely manner.
• Support cross-training within the department by developing and maintaining a benefits process manual.
• Collaborate with the CHRO and insurance broker to support renewals, open enrollment, and employee communications.

Leave of Absence (LOA) Management

• Administer and track employee leaves using Paycom Leave Management tools, including FMLA/CFRA, disability, and personal leaves of absence.
• Provide guidance to employees and managers on leave eligibility, required documentation, and return-to-work processes.
• Coordinate with payroll, benefits providers, and third-party administrators to ensure compliance and continuity of benefits.

Workers’ Compensation

• Manage workers’ compensation claims, including reporting, documentation, and coordination with insurance carriers.
• Partner with managers to support injured employees and facilitate safe, timely return-to-work programs.
• Track and analyze claims trends, recommending strategies to reduce workplace injuries and associated costs.

HR Operations & Compliance

• Alongside the CHRO, ensure compliance with federal, state, and local employment laws, and that any nonprofit-specific regulations are adhered to.
• Make recommendations to HR policies and procedures.
• Partner with HR team members on HRIS management, reporting, and audits.

Recruitment & Onboarding

• Support recruitment efforts by sourcing, interviewing, and facilitating the hiring of qualified candidates.
• Conduct background checks, reference checks, and employment eligibility verifications in compliance with company policies.
• Prepare and issue offer letters to selected candidates.
• Support onboarding programs to ensure new hires are effectively integrated into the organization.

Employee Relations Support:

• Crosstrain with the Employee Relations Manager on separation documentation and processing disassociation in Guardian.
• Serve as backup to the Employee Relations Manager by supporting workplace investigations and conducting exit interviews.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE: 

• Bachelor’s degree with five+ years of progressive HR experience preferred
• Bilingual Spanish speaking a plus

COMPETENCIES:

• Analytical and Critical Thinking
• Communication
• Ethics and Integrity
• Financial Management
• Leadership/Management
• Managing and Developing Employees
• Offers Solutions
• Planning and Organization Skills
• Teamwork and Relationships
• Technical Ability and Skills
• Time Management

Other Required Skills/Abilities:

• Strong knowledge of employment laws, including leave and workers’ compensation regulations.
• Excellent interpersonal, conflict resolution, and relationship-building skills.
• Demonstrated ability to handle sensitive information with a high level of confidentiality and sound judgment.
• Proficiency with, or the ability to quickly learn, Paycom HRIS and leave management systems.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Effective time management skills, with the ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Strong analytical and problem-solving abilities.
• Ability to prioritize tasks and delegate when appropriate.
• Demonstrated professionalism and integrity.
• Proficiency in Microsoft Office Suite or related software.

A valid driver’s license is required. Any changes that occur on your driving record must be reported immediately to your supervisor and Human Resources.

Language Skills: Bilingual preferred. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, budgets, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, percentages, and ratios.  Ability to apply concepts of basic algebra. 

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret various technical instructions and deal with several abstract and concrete variables.

PHYSICAL DEMANDS: 

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to occasionally lift up to 15 pounds.

The physical demands described above are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential functions

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

WHAT WE OFFER 
Casa Pacifica strongly believes in providing our employees with a comprehensive and competitive total benefits package that will support them across the many needs that arise in life. In addition to the salary information listed above, employees within this position will also be eligible for the following:

• Comprehensive Benefits package,
• 401k auto enrollment at 3% with up to 5% fully vested employer matching contributions made after first year of service
• 9 paid holidays
• Medical, Dental & Vision Insurance options
• Flexible Spending and Dependent care programs
• Excellent Training opportunities – including opportunities for CEUs
• Education/Tuition Assistance programs
• Group Discount Pet Insurance
• Aflac Hospital, Critical Illness, Accidental & Dental supplemental plan options
• Employee Assistance Program (EAP)
  • Free Confidential Crisis Line 24/7, 365 days a year
  • 4 face-to-face or telephonic sessions per issue, i.e.,
    • Stress, Anxiety, Depression
    • Life transitions
    • Grief and Loss
    • Divorce
    • Conflict Resolution
    • Substance Abuse
    • Work-Life Counseling
    • Free Legal and Financial Consultations
    • Identity Theft Recovery Services

Casa Pacifica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. All applicants will be given full consideration under state, local, and federal law.