Operations System Administrator

Aptitude 8 is the leading HubSpot solutions consultancy for companies with complex CRM operations, advanced tech stacks, and ambitious growth goals. We design and implement CRM, data, automation, and RevOps solutions that unlock revenue performance and operational excellence. You’ll join a rapidly scaling team of builders and operators who want to experiment, solve hard problems, and deliver outcomes that matter.

At Aptitude 8, you’ll find remote flexibility, 401k, great benefits, meaningful work, and the chance to shape the future of how companies operate!

Aptitude 8 is looking to add an Operations System Administrator to our People Operations team! The Operations Systems Administrator will play a vital role in supporting our People Operations department by assisting with core business system administration, reporting, and maintaining employee information while ensuring data integrity and hygiene across all systems. If you are a tech-savvy, operations-minded individual who loves working with both systems and people, we’d love to hear from you! 

• Collect, organize, update, and maintain employee data (personal info, employment history, leave, etc.) in core business systems
• Maintain updated information in systems; assist with data visualization and team enablement
• Data & personnel provisioning in Salesforce, HRIS and other core business systems including exports, imports, hygiene, and executive reporting. 
• Ensure data privacy (GDPR, etc.) and adherence to labor laws; manage confidential files

• Provide oversight of core business systems ensuring accurate data, permissions, and reporting. 
• Maintain the HRIS system as needed, troubleshoot issues, and provide training to other employees.
• Set up, review, and troubleshoot new Operations projects and personnel in the project management system. 
• Troubleshooting any lightweight system bugs, provisioning issues, and connections for team members in core business systems
• Perform lightweight data audits as needed for continued operational efficiency
• Identify efficiency projects in and tangential to core business systems 

• Payroll: compute commissions, bonuses, and deductions; process payroll runs.
• Ensure adherence to federal, state, and local laws; prepare payroll reports for management and audits.
• Answer questions, resolve discrepancies, and handle payroll-related issues.
• Work with HR and Finance to ensure data accuracy in both finance and HRIS systems. 
• Provide HRIS maintenance and support; confidently and confidentially work within HR systems for maintenance, data updates, and reporting.  
• Answer standard employee inquiries in a timely manner. 
• Provide ad hoc HR project support. 

• 3-5 years of experience in Finance, HR, or Operations is required. 
• Understanding of business data and processes and basic HR functions
• Experience in Salesforce, HubSpot, or comparable CRM, must be familiar with making standard edits and adding new accounts. 
• Highly adept at Excel including data manipulation, formulas, tables, and pivot charts,
• Experience in Rippling or comparable HRIS systems; should understand basic data flow, maintenance, and reporting. 
• Experience processing payroll in ADP, PayChex, FlexPay, or comparable payroll system; must be familiar with standard payroll reporting. 
• Must have prior experience in a fully remote work environment and feel comfortable working independently as well as collaboratively.  
• Generally tech-savvy and curious, has fun learning and understanding unfamiliar technology.  

The compensation range for this role is $65-75k, depending on experience and technical level. We recognize that candidates bring a variety of backgrounds and skills, and we’re committed to offering competitive and equitable compensation aligned with each individual’s expertise.

Aptitude 8 provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.