Support housekeeping by delivering linens and supplies, collecting soiled items, maintaining cleanliness of public areas, assisting with deep cleaning and room turnovers, stocking closets, setting up guest items, reporting maintenance or safety issues, and following safety and sanitation policies.
Job Description: Houseman / Runner
Job Summary:
The Houseman (also known as Housekeeping Runner or Housekeeping Aide) supports the housekeeping team by maintaining cleanliness in public areas, delivering supplies, and assisting with room turnovers. This role ensures that room attendants are fully stocked and that the hotel’s common areas remain clean, welcoming, and guest-ready at all times.
Key Responsibilities:
- Deliver linens, towels, cleaning supplies, and guest amenities to room attendants and guest rooms as requested.
- Collect soiled linens and trash from guest rooms, carts, and linen closets.
- Maintain cleanliness of hotel public areas such as hallways, lobbies, elevators, restrooms, stairwells, and back-of-house spaces.
- Assist with deep cleaning tasks, including shampooing carpets, cleaning walls or windows, and moving furniture.
- Empty and clean trash receptacles and linen bins regularly.
- Set up cribs, rollaway beds, and other guest requests promptly.
- Maintain stock in housekeeping closets and ensure they are neat and organized.
- Report maintenance issues or safety hazards to the appropriate department.
- Assist housekeeping or laundry departments as needed during busy periods.
- Follow all hotel safety and sanitation policies, including proper handling of chemicals and equipment.
- Provide courteous, prompt service to guests and support a positive team en
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