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Mercy House Living Centers

Homeless Shelter Logistics (4229)

Posted 3 Days Ago
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In-Office
93103, Santa Barbara, CA, USA
21-21 Hourly
Entry level
In-Office
93103, Santa Barbara, CA, USA
21-21 Hourly
Entry level
Provide supportive and logistical services for an emergency shelter: implement trauma-informed activities, assist with shelter setup and cleanliness, receive vendor orders, maintain records, support guest services and housing goals, perform neighborhood patrols, and complete ad hoc projects. Must lift up to 50 pounds.
The summary above was generated by AI

Status: Full-Time, Non-Exempt | Payrate: $20.50/Hour 
Schedules:

  • Swing Shift: Sunday-Monday 3:00 PM - 11:00 PM, Friday-Saturday 6:00 AM - 2:00PM
  • PM Shift: Tuesday-Wednesday & Friday-Saturday 3:00 PM - 11:00 PM

Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills.  

Essential Duties and Responsibilities: 
Shelter Support 

Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness.  

  • Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services
  • Encourage and discuss progress toward housing with shelter guests
  • Assist with shelter setup and maintenance   
  • Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills
  • Assist with receiving and verifying orders from vendors, completing tally sheets   
  • Post and update signs and service calendars   
  • Audio Equipment set up and monitoring   
  • Assist in the organization of supplies and facilities needs   
  • Conduct neighborhood patrols to minimize potential impact on the surrounding community   

Administration 
Goal: Assist administrative duties that support program services. 

  • Assist with keeping detailed daily summary sheets   
  • Assist with record keeping and reporting   

Miscellaneous  

  • Assist with guest services and program activities if necessary   
  • Complete ad hoc projects as appointed by Supervisor   
Qualifications

Requirements:   
Experience 

  • Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
  • Ability to perform crisis intervention as needed
  • Ability to complete job duties that are guest focused, trauma informed, and housing focused

General 

  • Reliable transportation required 
  • A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs 
  • The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills 
  • Multi-task and work in a fast-paced environment  
  • Navigate urgent matters while upholding a degree of flexibility  
  • Work effectively with a diverse population  
  • Rapid prioritization   

Physical Requirements 

  • Enter units with program staff as needed  
  • Ability to lift, bend, push, and pull up to 50 pounds 

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