Lead all aspects of People Ops, Talent, and Culture at COVU. Responsibilities include hiring processes, performance frameworks, employee development, and creating an inclusive workplace.
Location : Los Angeles, CA
About COVU
COVU is building the future of insurance servicing by combining AI-native solutions with human expertise. We’re on a mission to become the best customer manager for everything risk and insurance, enabling agencies and partners to thrive in an AI-enhanced world. With $32M+ raised and a growing footprint of acquired agencies, we’re scaling fast—and we need a Head of People who can help us build a high-performing, entrepreneurial team.
The Role
We are seeking a hands-on, entrepreneurial Head of People to lead People Ops, Talent, Culture, and Org Development. You’ll be a partner to leadership, help design scalable systems, and support high-velocity execution.
This is not a 9-5 role. We’re looking for a dynamic leader who::
- Embodies the mindset of a builder and operator, not just a manager
- Excels in dynamic, high-growth environments with ambiguity
- Acts with urgency,integrity, and entrepreneurial hustle
Key Responsibilities
Talent Strategy & Hiring
- Own and optimize the end-to-end hiring process to attract top-tier talent
- Build robust talent pipelines to fuel rapid growth and high performance
- Collaborate with leadership to design agile, high-impact organizational structures
Performance & Development
- Develop a cutting-edge performance framework (KPI/OKR-driven) with clear feedback loops and merit-based promotions
- Create innovative learning, development, and coaching programs to empower and elevate our team
- Drive a culture of continuous growth and professional excellence
Culture & Engagement
- Cultivate a vibrant, values-driven culture rooted in ownership, creativity, and accountability
- Lead initiatives for team rituals, recognition, and engagement to foster a sense of belonging
- Champion diversity, equity, and inclusion to build a thriving, inclusive workplace
People Operations
- Streamline HR systems, including onboarding, benefits, and compliance, for seamless employee experiences
- Oversee compensation reviews, equity programs, and performance cycles with transparency and fairness
- Navigate employee relations with empathy, clarity, and a solutions-oriented approach
Who You Are
- 7+ years of progressive People/HR leadership experience, ideally in startups or high-growth tech environments
- Proven builder of scalable People systems in a high-growth, fast-paced company
- Expertise in performance management, talent acquisition, and leadership development frameworks
- Comfortable balancing strategic vision with hands-on execution—no task is too small
- Exceptional emotional intelligence, with superior communication and stakeholder influence skills
Bonus Points
- Experience managing remote or hybrid teams
- Exposure to AI, tech, or financial services sectors
- Demonstrated success in transforming underperforming teams or scaling headcount rapidly
Why Join Us?
- Shape the future of a high-growth organization with global impact
- Work alongside visionary leaders in a collaborative, innovative environment
- Competitive compensation, equity opportunities, and comprehensive benefits
- Opportunity to build a legacy by creating a world-class people function
Interested? Apply Now!
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