The Head of Managed Services will lead security delivery, optimize operations, enhance client experiences, and drive managed services strategy and implementation.
Make a difference here.
UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive suite of security operations solutions. Founded and operated by security practitioners with decades of experience, the UltraViolet Cyber security-as-code platform combines technology innovation and human expertise to make advanced real-time cybersecurity accessible for all organizations by eliminating risks of separate red and blue teams.
By creating continuously optimized identification, detection, and resilience from today’s dynamic threat landscape, UltraViolet Cyber provides both managed and custom-tailored unified security operations solutions to the Fortune 500, Federal Government, and Commercial clients. UltraViolet Cyber is headquartered in McLean, Virginia, with global offices across the U.S. and in India.
UltraViolet is seeking an exceptional and accomplished leader to join our team as Head of Managed Services. With your history in MSSP leadership, you will play a pivotal role in driving our company's success by owning and driving all managed security service delivery, technical operations with a focus on support and advancement of the services. This pivotal role will help by maximizing client retention, achieving operating margin goals, driving managed services delivery, and implementing strategic initiatives. In leading our Managed Services teams, you will oversee all aspects of our service delivery, primarily focusing on security operations strategy and execution. Your resourcefulness and strategic skills will be instrumental in developing and executing strategies to enhance our managed services with our customer base.
Work You'll Do:
- Drive security operations strategy and execution across organization
- Build and implement operational excellence with collapsed and optimized operational metrics, team runbooks, and organizational structure
- Advocate for platform strategy and direction to development team for enhanced customer experience
- Demonstrated ability to inherit a long-tenured team and within a year transform that team into a high-performing unit.
- Leverage previous senior management responsibility in private equity/venture-backed startup in a high-growth environment.
What You've Done:
- Experience working at a global MSSP.
- Experience managing global teams of 20+ people.
- Experience driving coordination and seem-less customer facing experience while managing resources across UV teams: platform, customer success, dedicated and shared delivery.
- Experience meeting with managed services customers in QBRs showcasing service advancements.
- Experience driving practice roadmaps for service delivery excellence and drive workstreams to advance managed services delivery.
- Experience reducing costs with offshore delivery, particularly leveraging partners in India.
- Experience structuring and maturing threat detection and intelligence teams to provide programmatic cadence of deliverables to customers with enriched detections and higher quality investigations.
What We Offer:
- 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed
- Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)
- Group Term Life, Short-Term Disability, Long-Term Disability
- Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness
- Participation in the Discretionary Time Off (DTO) Program
- 11 Paid Holidays Annually
UltraViolet Cyber maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect our company's differing products, services, industries and lines of business. Candidates are typically placed into the range based on the preceding factors.
We sincerely thank all applicants in advance for submitting their interest in this position. We know your time is valuable.
UltraViolet Cyber welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
If you want to make an impact, UltraViolet Cyber is the place for you!
Top Skills
Cybersecurity
Managed Security Services
Security Operations
Threat Detection And Intelligence
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