Head of Invoice to Cash

Job Description
Internal Title: GBS NA Trade to Cash Business Partner
Location: Chicago (Hybrid - 3 days in office)
Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus.
*Benefits begin immediately upon hire for salaried employees.
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Head of Invoice to cash at a glance
Reporting to the Global Trade to Cash Director, GBS NA Trade to Cash Business Partner is a critical responsibility to ensure customer satisfaction while transforming and elevating our Trade to Cash processes, Technology, and Ways of Working across the North American region. This role is responsible for supporting the transformation and day-to-day execution of functional business processes in accordance with the Service Level Agreements aligned with Kraft Heinz North America business stakeholders. The role will work in partnership with near and offshore third party Business Process Outsourcing partners to identify and drive continuous improvement initiatives to boost performance and business results.
What's on the menu?
Leadership:

• Encourage, elevate, coach, and inspire a diverse team of individuals across multiple sub teams and geographies.

Strategic Alignment:

• Work closely with regional leadership, GBS verticals, Accounting, Sales, Sales Finance, Operations, and other Corporate Functions, to align customer operations strategies with overall business objectives and growth initiatives for the North American region.

Needs Identification:

• Proactively identify critical needs of customers, stakeholders, and channel partners, collaborating with cross-functional teams to ensure GBS operational capabilities meet or exceed those requirements.

Operational Excellence:

• Develop and implement strategies to enhance operational efficiency in key areas such as credit, deductions, collections, cash application, and risk management workstreams, and Cost to Serve.

Continuous Improvement:

• Drive continuous improvement initiatives across the retained and BPO scope of activities that deliver productivity and tangible business value impact for KHC and simplify the way to business with KHC.

Collaboration:

• Collaborate with WHQ, Corporate Functions and Zone leadership to understand and review policy changes.

Recipe for Success: Apply now if this sounds like you!

• I have 10+ years of progressive leadership roles within finance in Food and Beverage and/or related CPG industry exposure. Detailed understanding of invoice to cash processes. Experience with SAP S4 HANA implementation.
• I have a demonstrated ability to lead and inspire cross-functional teams. Proven track record of driving operational excellence and achieving results while managing offshore BPO providers.
• I have strong verbal and written communication skills, with the ability to articulate complex concepts and strategies clearly. Experience in presenting to executive leadership is essential.
• I have strong analytical and problem-solving skills, with the ability to use data-driven insights to make informed decisions and drive improvements.
• I have a demonstrated ability to develop and implement strategic initiatives that tangible business value, drive operational efficiency, and customer satisfaction.
• I have strong leadership and team management skills, with the ability to motivate and develop a high-performing team both onshore and offshore.

Please note: This job posting is just a preview of the full scope of the position. A comprehensive job description is shared upon interview.
We hope to find you a seat at our table!
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$159,400.00 - $199,200.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial - 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)
Chicago/Aon Center
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.