Head of Community Hub Development

FIGS is seeking a Head of Community Hub Development to lead and develop the strategy, planning, and execution of our physical retail expansion through Community Hubs. This senior leader will be responsible for developing and implementing a data-driven, global roadmap that deepens our connection with healthcare professionals while delivering meaningful revenue and contribution to the business. From market strategy and site selection to lease negotiation and store buildout, this role will own the full development lifecycle and partner cross-functionally to ensure every location reflects FIGS’ brand, values, and commitment to community.

What You’ll Do:

Expansion Strategy

• Further develop FIGS 3 to 5 year real estate plan, defining target geographies, store counts, and prototype models
• Evaluate opportunities for independent stores and shop-in-shop models to best serve our healthcare professionals and to achieve our goals capital efficiently
• Conduct market and portfolio analysis to further refine unit-level prototype models and location roadmap
• Partner closely with executive leadership to integrate Community Hub growth with FIGS’ omnichannel strategy and broader go-to-market plans.

Site Sourcing & Qualification

• Identify, tour, and underwrite prospective sites, leveraging demographic, traffic, and format analyses
• Oversee broker network and cultivate direct landlord pipeline

Deal Structuring & Negotiation

• Lead analysis for and negotiation of all aspects of LOI and lease agreements
• Partner with Legal to manage all documentation and due diligence

Budget and Construction Leadership

• Align closely with Finance and Retail Operations, on pro formas and capital allocation. Serve as the owner for all aspects of new store buildout budgets, ensuring capital efficiency and continuous cost improvement as we scale the number of Hubs opened
• Oversee design execution and construction with clear schedules, budgets, and contingency plans

Team and Cross-Functional Leadership

• Lead FIGS’ internal Construction Manager and all third party partners such as brokers, designers, and architects. Efficiently build the Community Hub Development internal function and network of third party partners over time
• Work collaboratively with Community Hub Operations, Merchandising, Marketing, and Finance to ensure every Hub location is on-brand and delivers a best-in-class, omni-channel experience for our community of healthcare professionals

Qualifications:

• 12+ years of progressive and premium retail real estate experience, with 5+ years overseeing multi-unit global expansion
• Deep expertise in site selection methodologies, lease negotiation, and deal underwriting
• Demonstrated ability to scale store fleets from 5 to 100+ locations (specialty apparel or lifestyle brands ideal) 
• Existing network of best-in-class brokers, landlords, and developers in Class A malls, high-street, and lifestyle centers across the world
• Outstanding analytical, financial modeling, and scenario analysis skills
• Experience managing the construction build out of 10+ store locations at once
• Collaborative leader adept at influencing cross-functional and external partners
• Willingness to travel up to 50% domestically
• Bachelor’s degree in Finance, Business, or related field

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $192,500 and $275,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. 

Additional Compensation and Benefits 

• Equity: Eligible FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan  
• Annual bonus: This position is eligible to participate in the FIGS annual bonus program

• Other compensation and benefits offered include: 
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
• Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 

A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.