Head of Accounts

Remote - United States, London, or Paris

Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to accelerate business and industry transformation.

Through strategic and meaningful customer relationships, Worldly provides key insights into supplier performance, product impact, trends analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift.

Backed by a dedicated global team of individuals aligned by values, Worldly proudly operates as a public benefit corporation with backing from mission-aligned investors. Want to learn more? Read our story.

Worldly is seeking an experienced, strategic leader to serve as Head of Accounts, responsible for leading and scaling our global accounts function during a critical phase of company growth. This role owns the overall account strategy, team performance, and operational rigor required to drive customer expansion, product adoption, and long-term value creation across Worldly’s customer base.

Reporting directly to the Chief Growth Officer, the Head of Accounts will manage a growing team of Account Leaders and partner closely with Growth, Customer Success, Product, and Partnerships to ensure a cohesive, high-impact account motion. This role will also serve as a key voice in shaping company strategy and will sit on the Worldly Leadership Council.

This is a unique opportunity for a seasoned accounts leader to take a solid foundation and transform it into a best-in-class, scalable function — while helping customers tackle some of the most complex challenges in supply chain risk, sourcing, and impact.

Strategy & Leadership

• Own and evolve Worldly’s global accounts strategy, with a focus on customer expansion, product upgrades, and long-term adoption

• Establish clear success metrics, KPIs, and operating rhythms for the accounts function, ensuring alignment with company-level goals

• Drive consistency, rigor, and accountability across account management practices while remaining flexible to customer needs

• Partner closely with senior leaders across Growth, Customer Success, Product, and Partnerships to align account strategy with broader business priorities

• Serve as an executive-level point of view on account health, risks, and opportunities across the customer portfolio

Team Management and Development

• Lead and develop a team of approximately 8 account professionals, including both direct and indirect reports

• Create clarity around roles, responsibilities, and expectations across the team

• Coach and mentor account leaders to deepen customer relationships, elevate strategic thinking, and drive measurable outcomes

• Foster a high-trust, high-performance culture grounded in ownership, empathy, and continuous improvement

Execution and Operational Excellence

• Take ownership of an existing account practice and assess its effectiveness, strengths, and gaps

• Operationalize the account motion by deeply understanding Worldly’s customer base, use cases, and growth opportunities

• Institute best practices across account planning, forecasting, customer engagement, and expansion motions

• “Ride shotgun” with the team as needed — engaging directly with customers to model excellence and stay close to the work

• Ensure the accounts function is data-driven, scalable, and positioned to support Worldly’s next phase of growth

The successful candidate will have the following minimum qualifications:

• 15+ years of experience in account management, customer growth, or related functions, with at least 5 years leading and scaling account teams

• Proven success driving customer expansion, product adoption, and revenue growth in complex B2B or SaaS environments

• Strong operational mindset with the ability to build structure, rigor, and repeatable processes

• Comfortable operating at both strategic and executional levels in a fast-paced, evolving organization

• Experience managing distributed or remote teams

• A collaborative, empathetic leader who holds teams accountable while fostering trust and development

• Passion for mission-driven work and an interest in supply chain transformation, sustainability, or impact-focused technology

• Medical, Dental, and Vision Insurance are offered through multiple PPO options. Worldly covers 90% employee premium and 60% spouse/dependent premium.

• Company-sponsored 401k with up to 4% match for US employees.

• Incentive Stock Options.

• 100% Parental Paid Leave.

• Unlimited PTO.

• 12 paid company holidays.

Our team is motivated to transform the way products are made. By helping our customers succeed in a new era of sustainable production, we can build technology that makes a difference on a planetary level.

Our team represents over 15 countries and brings unique experiences from technology to farming to the table. Surround yourself with kind, enthusiastic, and dedicated people who put collaboration and growth at the center of our shared goals.

Benefits and Perks

• Earn a competitive salary and performance-based bonuses. Get healthcare, retirement matching, and equity for US employees.

• Use the office stipend to get the supplies you need—combat Zoom fatigue with no-meeting Fridays.

• Flexible time off. Take the time you need to recharge. Our culture encourages team members to explore and rest to be their best selves.

• We're remote, not lonely. Join the culture committee, coffee chats, or a variety of other interest groups.

​​Roles at Worldly may require occasional travel to support business needs, including but not limited to team collaboration, customer engagement, or company events.

We believe reflecting the diversity of those we strive to serve is essential. True innovation happens when everyone has room at the table, including the tools, resources, and opportunity to excel. We’re dedicated to building a culturally and experientially diverse team that leads and works with empathy and respect.

Annual Base Salary

• $180,000 - $210,000 USD (US)

• $140,000 - $160,000 USD (UK)

• $120,000 - $150,000 USD (France)

Eligibility for Performance-Based Incentive Plan

Incentive Stock Option Package

Work-From-Home Stipends

*Final compensation figures will be determined based on a wide variety of factors, including experience and location. These factors will be evaluated and considered by Worldly throughout the entirety of this process.

**For candidates located outside the U.S., the salary range listed in USD will be paid in the local currency equivalent at the time of offer using the then-current exchange rate.

***This role offers a competitive compensation package with a base-to-incentive split. Your total earnings will be comprised of a fixed base salary, a performance-based incentive component, and participation in our Equity Stock Options Program.