Group Product Manager, Productivity Platform

Ready to be a Titan?
At ServiceTitan, we’re building the operating system for the trades. As we continue to scale, we are seeking a Group Product Manager (GPM) to lead the strategy, execution, and growth of ServiceTitan’s Productivity Tools– a suite of capabilities that power how our teams and customers communicate, plan, and operate at scale. This role will oversee multiple product lines including communication tools, notifications and alerts, task systems, and calendar visibility within our enterprise SaaS ecosystem.

As a GPM, you will drive the long-term vision and roadmap for productivity capabilities, ensuring they evolve into a unified platform that accelerates development velocity, enhances collaboration, and fuels growth across programs and verticals.

What you’ll do:
● Own the strategic vision for productivity tools, aligning platform and company goals to drive innovation, scalability, and extensibility that enable exponential development velocity and measurable business impact.
● Drive cross-functional delivery with Engineering, Design, and Data to ensure cohesive, AI-driven productivity experiences.
● Champion customer-centric operating model, acting as the bridge between user needs and platform capabilities while partnering with vertical PMs, GTM, and CS teams to drive adoption and impact.
● Measure and communicate success through transparent metrics, milestones, and executive storytelling —x leveraging data insights and market trends to continually refine strategy and maintain differentiation.
● Lead and develop a high-performing product team, fostering a culture of innovation, outcomes over output, and operational excellence.

 What you’ll bring:
● 12+ years of product management experience, with at least 3+ years leading or managing other product managers in SaaS, productivity, or platform environments.
● Proven experience building or scaling platform products that serve multiple personas and verticals.
● Strong technical foundation and ability to partner effectively with engineering leadership on architecture and extensibility.
● Deep understanding of AI and automation trends and their application to productivity and collaboration.
● Exceptional leadership and communication skills — capable of driving alignment across executives, engineers, and GTM partners.
● Passion for building systems, frameworks, and tools that empower others to move faster and do their best work.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.