FROSCH Administrative Assistant

Join a collaborative team where your organization, communication, and follow-through help keep work moving smoothly. You’ll have variety in your day, clear ownership, and opportunities to build strong partnerships across teams and vendors.

As an Administrative Assistant in the FROSCH team, you will support day-to-day administrative and operational work that keeps the office running efficiently. You help coordinate schedules, vendors, program activities, and reporting so the team can stay focused on delivering high-quality programs and service. You bring structure, attention to detail, and proactive follow-through in a fast-paced environment.

Job responsibilities

• Manage calendars, schedule meetings, and coordinate vendor appointments
• Welcome visitors, answer phones, and respond to internal and external inquiries
• Order, track, and maintain office supplies to support a well-organized workspace
• Coordinate office maintenance and support vendor relationship management
• Manage incoming and outgoing mail and packages
• Serve as a liaison across departments and with external partners to support timely communication
• Support program administration, including inbox management and lead distribution processes
• Coordinate logistics and follow-through for industry conferences and regional events
• Maintain updates across teams within project management platforms
• Produce and distribute weekly and monthly reports for leisure programs
• Support expense processing and reconciliation for assigned leaders, including travel and event expenses

Required qualifications, capabilities, and skills

• Minimum 2 years of administrative or operations coordination experience
• Strong organizational skills with the ability to manage multiple priorities effectively
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word)
• Excellent written and verbal communication skills
• High attention to detail, especially for data entry and reporting
• Ability to work independently, prioritize tasks, and follow through on commitments
• Professional, service-oriented approach when working with vendors and advisors
• Ability to handle sensitive information with discretion and confidentiality

Preferred qualifications, capabilities, and skills

• Experience with expense management tools (such as Concur)
• Experience with project management platforms (such as Monday.com)
• Experience with customer relationship management (CRM) platforms
• Experience supporting events, travel coordination, or conference logistics
• Experience in travel, leisure, or financial services environments

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

FROSCH is Chase's best-in-class travel business, delivering exceptional customer service, industry-leading expertise, and meaningful travel experiences to our clients. For more than 45 years, FROSCH has been a travel company of choice, building a client-centered service model and employee-focused workforce. Now, as a part of the Chase family, FROSCH is expanding its network to deliver global travel management and luxury travel planning to even more people — all in service of Chase's core mission to help customers make the most of their money.

For both our employees and businesses, we are driving success in a diverse culture with a commitment to creating an environment where everyone belongs. Positions within FROSCH provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement. We are hiring best-in-class talent who are passionate, entrepreneurial, and want to work in a globally diverse organization with a strong team culture. New team members will be part of an exciting transformation as we build competitive strategies, leverage new and innovative technologies, and create industry-leading teams.