Provides front-desk administrative support in a radiology facility by greeting and registering patients, answering calls, scheduling appointments, making referrals, entering demographic and insurance information, and assisting clinical and clerical staff. The role requires excellent communication, confidentiality, customer service, attention to detail, and the ability to work efficiently in a fast-paced, patient-focused environment.
Location: Providence Imaging Center- Chino Hills, CA
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Summary:
The Front Desk Receptionist is responsible for providing administrative and clerical support to patients. Candidates who are bilingual in Chinese are strongly encouraged.
Our ideal teammate:
- Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
- Will work under general guidance with some expectation of autonomy.
- Has excellent verbal and written communication skills and strong attention to detail.
- Has the ability to prioritize tasks and to delegate them when appropriate.
- Acts with integrity, professionalism, and confidentiality.
- Can work in a fast-paced, patient focused environment with heavy call volume.
- Is committed to quality patient care and exceptional customer service.
Essential Functions of a Front Desk Receptionist:
- Greets and register patients in a fast-paced radiology facility.
- Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
- Schedule appointments and make referrals.
- Submits patient demographics and insurance information into the patients’ medical record.
- Works as a team to assist clinical and clerical staff and referring physician offices as needed.
- Deliver exceptional customer service.
- Performs other related duties as assigned.
Education and Experience:
- High School degree or equivalent
- Minimum of 1 year of prior medical receptionist experience
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
What We Offer:
- PTO for full-time employees
- 6 Observed Holidays
- Medical, Dental, Vision, Life and other voluntary insurances
- 401(k) Retirement Plan
- Employee Assistance Program
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