The Front Desk Associate is responsible for guest services, managing reservations, handling communications, and addressing guest concerns efficiently.
We are seeking a Front Desk Associate to provide exceptional guest service and ensure smooth front desk operations.
Key Responsibilities
- Guest Services: Greet guests, check them in and out, and respond to inquiries.
- Reservations: Manage bookings and room availability.
- Communication: Handle phone calls and coordinate with housekeeping and maintenance teams.
- Issue Resolution: Address guest concerns in a timely and professional manner.
Qualifications
- Experience: 0–2 years in hospitality or customer service preferred.
Skills
- Strong communication and interpersonal skills.
- Basic computer and reservation system knowledge.
Attributes
- Friendly and professional demeanor.
- Customer-focused and attentive.
Compensation
$18 – $24/hour
Peregrine Team San Juan Capistrano, California, USA Office
San Juan Capistrano, CA, United States
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