Franchise Administrator

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill + Bar®, IHOP® and Fuzzy's Taco Shop® brands. With over 3,500 restaurants combined in 18 countries and 354 franchisees as of December 31, 2023, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com.

This position will be accountable for a portfolio of approximately 200 domestic restaurant locations. 

This position works closely with Operations, Legal, Finance and Development Departments. This individual will negotiate commercial lease renewal terms as well as serve as key point of contact for resolving day-to-day property management issues and processing payment of operating expense invoices.

Key responsibilities of this role include:

• Resolving day to day property management issues working with franchisees and landlords.
• Negotiating renewal terms for restaurant leases
• Use databases such as CoStar for a site comp analysis
• Review of annual CAM reconciliations and addressing CAM reconciliation issues with landlords & tenants
• Assisting Accounting with tenant/subtenant collections that may occur from time to time
• Working with third party service providers for property maintenance to resolve issues
• Working with Legal to secure master lease extensions/renewals and termination agreements.
• Compile information regarding imminent domain matters and submit to Legal for review.
• Target salary $80k-$85k depending on experience

Specific Qualifications and Experience:

• College degree.  
• Commercial lease and property management experience a plus.
• Experience reviewing documents/leases and/or related legal documentation
• Proficiency MS Excel, Outlook, Word, and PowerPoint.  
• Proficiency in PeopleSoft accounting system and/or Salesforce a plus.
• Proven ability to multi-task in a fast-paced environment
• Strong customer service values
• Demonstrated organizational skills
• Strong math, written, and oral communication skills
• Demonstrated letter writing and document drafting experience
• Problem-solving capabilities

Equal Employment Opportunity Statement

Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.

Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: comply with applicable laws, mitigate risk, provide competent legal advice, and securely obtain, store, and handle employees’ and third parties’ personal, financial, and medical information.

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