Flight Ops, Quality Assurance Specialist II

Position Summary

We are seeking an experienced and detail-oriented Flight Operations Quality Assurance Specialist to ensure the quality, safety, and reliability of FlightWave’s unmanned aerial systems (UAS) during flight testing and operational activities. This role is responsible for verifying that all products meet internal and customer quality standards before and after flight, ensuring full compliance prior to customer delivery.

As a key liaison between Production, Engineering, and Flight Test Operations, this position provides technical oversight, supports root cause and corrective action investigations, and drives continuous improvement initiatives that enhance flight readiness, reliability, and operational performance. The ideal candidate possesses a strong understanding of AS9100 quality systems, technical documentation, and aerospace or UAV flight operations procedures.

Essential Duties and Responsibilities

• Ensure all Flight Operations activities comply with AS9100, FAA Part 107 (or equivalent), and FlightWave internal procedures
• Perform pre-flight and post-flight inspections of UAVs, payloads, and related components to verify conformity with build documentation and inspection standards.
• Verify calibration and certification status of all flight support equipment and instrumentation prior to test execution.
• Perform internal audits of flight operations processes, maintenance practices, and documentation to ensure compliance to internal procedures
• Participate in quality reviews, risk assessments, and post-flight evaluations to identify systemic issues and recommend corrective actions.
• Maintain accurate and complete records of flight test data, configuration control logs, and maintenance records
• Perform root cause analysis (RCCA) and corrective/preventive action (CAPA) support for flight-related nonconformances or anomalies.
• Support continuous improvement initiatives within the Flight Operations and Quality organizations.
• Monitor operational KPIs (e.g., flight abort rates, test readiness delays, equipment reliability) and provide reports for management review.
• Collaborate with Engineering, Production, and Field Support teams to identify trends and implement process improvements that enhance safety and reliability.
• Ensure proper control and traceability of returned flight hardware or test equipment through MRB and nonconformance workflows.
• Serve as a liaison between Flight Operations and the Quality Department to communicate requirements, findings, and improvement opportunities.
• Perform other duties and projects as assigned to support departmental and organizational objectives

Required Qualifications

• Bachelor’s degree in Engineering, Quality, or related field; ASQ certification or equivalent professional experience may be considered in lieu of formal education
• 2-4 years of experience in quality assurance, flight operations, or UAV maintenance/test environments.
• FAA Part 107 knowledge and flight safety familiarity; Remote Pilot Certificate or equivalent experience preferred, or willingness to certify.
• Strong attention to detail, ability to follow controlled processes, and maintain accurate records under minimal supervision.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and document control systems (e.g., Net-Inspect, Arena, or equivalent).
• Excellent problem-solving skills.
• Strong communication skills and ability to work cross-functionally.

Additional Desired Qualifications

• Ability to read technical drawings/specifications.
• Knowledge of AS9100 quality systems
• Strong understanding of mechanical and/or electrical components and manufacturing processes.

Physical Requirements and Working Conditions

• Ability to sit, stand, walk in office, manufacturing and outside environments
• Occasional lifting of up to 25 lbs. (parts, tools, or samples).
• Visual ability to read technical drawings and operate inspection equipment.
• Manual dexterity for handling tools, components, and office equipment.
• Ability to travel as required.

Background Check

This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified, consistent with federal and state law.

EEO and ITAR/EAR Work Authorization Disclosure

Red Cat Holdings provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This position requires direct or indirect access to hardware, software, technology or technical data controlled under the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Successful candidates for positions subject to ITAR/EAR restrictions must provide proof of U.S. Citizenship or Permanent Residence and must not require sponsorship for export-restricted work authorization.

E-Verify

The company participates E-Verify ensure eligibility for employment and compliance with Right to Work rules.

Compensation: $26.44 - $42.31, plus generous annual equity package and potential bonuses.