Financial Operations Manager

Job Summary:

The Financial Operations Manager at Alto will lead a FinOps team that owns and oversees day-to-day financial operations for all of Alto.  This leader will ensure accurate, efficient, and compliant processing of incoming and outgoing transactions, investment execution, and transaction reconciliations. This role is critical to maintaining operational excellence, safeguarding financial integrity, and supporting Alto as we go through the next phase of growth.  The ideal candidate has proven experience in financial technology or financial services, with expertise in investments, payments, or banking operations.  This leader will strategically improve our processes, remove manual steps, and create systems to add leverage to the platform and service clients at scale. 

Essential Duties and Responsibilities:

Transaction Processing & Settlement

• Manage daily transaction workflows including wires, checks, internal transfers, and investment-related payments.
• Book and record tax and check payments.
• Process inbound and outbound wires.
• Enter and allocate inbound check batches, ensuring accuracy and timely posting.
• Address chargebacks, NSF accounts, and related adjustments.

Reconciliations & Financial Controls

• Perform daily, monthly, and ad-hoc reconciliations (e.g., bank, cash, transactions).
• Manage forfeitures and related account adjustments.
• Review and action distributions as required.
• Support month-end close by reconciling bank statements and preparing reports.
• Oversee write-offs and ensure accurate documentation.

Process Improvement & Cross-Functional Collaboration

• Partner with Operations, Product, and Engineering teams to improve financial workflows and system integrations.
• Identify and implement process improvements to enhance accuracy, automation, and efficiency 
• Strategically elevate FinOps processes and execution to allow for servicing customers at scale with AI processes and solutions 
• Serve as a subject matter expert for financial operations, advising on new initiatives and system enhancements.
• Ensure all financial processes comply with regulatory standards, internal policies, and audit requirements.

Leadership Responsibilities:

• Manage, mentor, and develop members of the financial operations team.
• Establish and maintain best practices, policies, and controls for financial operations.
• Act as a liaison between Finance, Operations, Product & Engineering and other business units to ensure seamless financial processing.
• Provide training, support, and guidance to team members on new processes, tools, and compliance requirements.
• Foster a culture of accountability, accuracy, and continuous improvement.

Education and Experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Series 99.
• 5+ years of experience in financial operations, treasury management, or similar role.
• Prior experience in a financial technology (fintech) company or financial services organization (banking, payments, or investments) is required.
• Demonstrated experience managing transaction processing, reconciliations, and settlement operations.
• Proven experience with monthly close processes, audit preparation, and financial reporting

Required Skills and Abilities:

• Strong knowledge of banking operations, payments, and investment transaction flows.
• Ability to manage high-volume transaction processing with accuracy and attention to detail.
• Experience with reconciliations, settlement systems, and treasury workflows.
• Excellent analytical and problem-solving skills.
• Strong leadership, organizational, and communication skills.
• Ability to thrive in a fast-paced fintech environment, balancing competing priorities while ensuring compliance and accuracy.
• Advanced proficiency in Excel and familiarity with accounting/treasury software tools.
• Strong sense of ownership and accountability for financial accuracy and timeliness.