Finance Administrator II - Payment Processing

Job Summary:

JOB DESCRIPTION – Finance Administrator II - Payment Processing

Location: Beverly Hills, CA

Division: Ticketmaster NA - Settlements

Line Manager: Sr Director, Contract Management

Contract Terms: Permanent, Full Time

THE TEAM

As part of the Ticketmaster Contract Management team, the Ticketmaster North America Settlement team is a diverse group of professionals who serve as the trusted source of payment and required reporting for Ticketmaster’s client.  Our team delivers accurate, reliable, and timely revenue share calculations for Ticketmaster client contracts located in the United States and Canada.  Our team is also dedicated to providing excellent support to all stakeholders, both internal and external, and we are committed to meeting the challenges that come with the evolving business, regulatory and compliance landscape in which we operate.

THE JOB

We are seeking a finance administrator, to join our finance settlement team.  In this role, you will be responsible for driving recurring timely settlement payments which run weekly or as needed related to sales transactions on events for Ticketmaster Primary and Resale contracts.  This role will also be responsible for publishing settlement reports to support accurate financial reconciliation of timely payouts.  The ideal candidate will thrive in a fast-paced, collaborative environment, demonstrate excellent attention to detail, and bring strong organizational and time management skills, along with the ability to communicate effectively access departments.

WHAT YOU WILL BE DOING

• Review and Process high volume weekly client settlement payments

• Ensure timely and accurate payment of client related invoices

• Publish weekly settlement reports

• Investigate and resolve report publishing issues that prevent reports not visible in TM1

• Maintain vendor records within proposal run for client payment frequency on advance and past performance (final pay clients)

• Profit transfer payments for US and Canada

• Monitor BP’s in errors with service charge discrepancies and settle contracts when resolved

• Monitor Bank file transmissions and check for returned ACHs/Wires

• Review any payment mismatches between detail vs summary report statements

• Provide net zero amounts per client prior to weekly settlement payment

• Monitor negative TM Aging reports.

• Running and processing weekly trigger payments

• Processing fixed payments (i.e advertising, sponsorship, rebate advances, etc)

• Standard work hours: Monday through Friday, 9:00am to 6:00pm.

• Month-end, Holiday Shifts may be required, including evenings and weekends.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Bachelor’s degree in finance, accounting, related field

• 2-5+ years of professional finance experience in a comparable role required

• Strong process orientation with high attention to detail

• Excellent in time management – organized and able to work with hard deadlines and utilize multiple resources at once

• Accounts payable/receivable workflow familiarity

YOU (BEHAVIORAL SKILLS)

• Ability to work across multiple time zones, countries, and adjust workflow as needed

• Solid written and verbal communication skills

• Proactive problem-solving, ability to multi-task and partner cross functionality

BENEFITS & PERKS

Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

• WEALTH: 401(k) program with company match, stock reimbursement program

• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

• OTHERS: Volunteer time off, crowdfunding match

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

Teamwork – While we celebrate individual achievements, we know have more success as a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.