Nokia Jobs

FAB Support Specialist

Nokia

FAB Support Specialist

Posted 9 Days Ago

In-Office or Remote

Hiring Remotely in United States

Entry level

In-Office or Remote

Hiring Remotely in United States

Entry level

Provides first-line FAB and IT support in a manufacturing environment. Responsibilities include triaging tickets, maintaining backups, configuring operator workstations, installing software and printers, troubleshooting connectivity, tool data, monitors, alarms, and virtual machines, and managing software licenses. Collaborates with FAB Operations and provides rotational off-hours support. Preferred skills include Jenkins, MES, .NET, Java/Tomcat environments, scripting, and SPC chart creation.

The summary above was generated by AI

This role is responsible for providing comprehensive FAB support, system maintenance, within a manufacturing and technical environment, ensuring the smooth operation of critical systems and equipment.

Responsibilities

FAB Support:

•    Provide first-line support by triaging and resolving service tickets.
•    Set up and maintain backups for tool computers.
•    Setup & Configure new Operator Computer Station in FAB.
•    Install, troubleshoot printers.

Software Management & Installation:

• Manage and track software renewals (3rd party license software).
• Install various software programs on user laptops as required.

System Maintenance & Troubleshooting:

•    Diagnose and resolve issues related to Tool data loading and system connectivity.
•    Troubleshoot and restore functionality for monitors / Alarms.
•    Configure and maintain Virtual Machines as needed.

Operational Collaboration:

• Attend morning FAB Operations meetings to identify and address potential issues & operational impacts.
• Provide off-hours support on a rotational basis, ensuring critical systems and services are maintained outside of standard business hours & provide help to troubleshoot issues as required.

Qualifications

•    Proficiency in troubleshooting and resolving hardware and software issues.
•    Experience with printer installation, configuration, and maintenance.
•    Experience with Windows networking, windows domain, DNS settings, Active directory, Linux systems etc.
•    Strong problem-solving and analytical skills.
•    Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
•    Excellent communication and interpersonal skills for interacting with users and FAB teams.

Nice to Have Skills

•    Configure Jenkins for MES and .NET applications build.
•    Create workspace for Java / Tomcat server environment.
•    Familiarity with various operating systems (e.g., Windows, Linux).
•    Programming experience, particularly with Java, JSP, Servlet, JavaScript and Bash / Linux scripting.
•    SPC Chart creation (Big Plus)

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