Executive Director, HR

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS 

The Executive Director, Organizational Effectiveness works closely with HR Business Partners in identifying individual, group and organizational development opportunities.  This is done by assessment of organizational needs and the design, implementation and evaluation of programs that facilitate the professional development and continuous learning of team members, particularly executives and emerging leaders.  This position reports directly to VP, Human Resources. Key programs and areas of responsibility will include but not be limited t

• Proactively partnering with HR Business Partners to shape strategy, manage change, improve processes, redesign organizational structures, identify and coach key talent, and realign/shift cultures assuring high performing, engaged and inclusive teams.
• Support change management efforts through impact analysis, key stakeholder identification, communications planning, executive coaching and thought partnership.
• Conduct organization needs assessments to identify opportunities and drive desired changes and outcomes.
• Design and facilitate development training/experiences, off sites and team development sessions.
• Empower employees, managers, and leaders to feel ownership of their professional and personal growth through impactful programming and delivery of self-service and ready to use OD toolkits and resources.
• Conduct internal executive coaching and manage external executive coaching engagements; including facilitation of 360 feedback, assessments and related interventions.
• Build on enterprise offerings to provide tailored approaches for the business that promotes a learning culture; including design and delivery of a suite of learning programs, vendor management, resources and budget allocation
• Leverage data to evaluate strategies and programs measuring the achievement of established goals and action plans
• Lead and leverage HR processes and influence key HR initiatives, such as performance management, succession planning, training and development, organizational effectiveness and employee/labor relations
• Work with leaders and employees to establish and maintain a positive work environment, which encourages the full use of diverse talents and abilities; act as an employee advocate; help drive various corporate and division business initiatives
• Provide coaching to employees & managers, offering feedback and advice on issues in a proactive and compassionate manner.
• Demonstrate effective and appropriate influencing skills with management and HR Business Partners to build strong relationships and thorough organizational understanding.
• Ensures the HR Business Partners are equipped with the right skills, tools, and talents necessary for executing their duties.

JOB QUALIFICATIONS

Minimum Education (Indicate minimum education or degree required.)

• 10 + years’ of Human Resources experience
• Strong organizational communication and collaboration skills

Preferred Education (Indicate preferred education or degree required.)

• Bachelor’s  degree preferred
• Learning development and training certification highly desired
• Healthcare or Health Insurance industry experience preferred

Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.)

• Client focused with strong customer orientation
• Actively partners and collaborates towards best solutions
• Enlists others and leads change through building rapport and demonstrating passion
• Self-starter that demonstrates leadership with or without formal authority, evidences strong influencing skills
• Translates talent development and OD methodologies into practical business applications
• Possesses a high degree of emotional intelligence and can be flexible and adapt easily
• Inquisitive and able to drill down to find root cause of performance issues – excellent listening skills
• Ability to thrive in an ambiguous environment and deliver in a matrix organization
• Excellent facilitation and presentation skills
• Ability to communicate effectively verbally and in writing.
• Must be able to work in a union environment.

Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.)

• Experience developing learning and development curriculum and utilizing multiple, state-of-the-art delivery methods and distance learning options
• Strong platform / facilitation skills
• Branding or employee communications background is a strong advantage
• Experience as a leader having had past oversight of direct reports and first hand understanding of P&L responsibility highly desired

Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.)

• Current Los Angeles County Fire Card required (within 30 days of hire).

• Assault Response Competency (ARC) required (within 30 days of hire)