Executive Business Partner

See yourself at Twilio

Join the team as Twilio’s next Executive Business Partner.

About the job

This position is needed to scale the impact of the executives you support. 

You will provide proactive calendar support, juggling multiple deliverables with competing deadlines and take effective action without knowing the full picture. You will partner with executives to drive execution on team initiatives in support of business priorities. You will serve as a point person for both your executives direct reports and the administrative business partners in your organization. You will be a part of an incredibly talented team of Executive Business Partners and Administrators.

Responsibilities

In this role, you’ll:

• Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed, 
• Work independently and execute decisions on behalf of your executive while exercising discretion in committing time and evaluating needs.
• Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management.
• Act as a point person for your executives’ direct reports, building strong relationships across their team(s) to progress your executives’ priorities and identify any challenges.
• Plan agendas, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives
• Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives. 
• Develop a deep understanding of the overall business in order to support your leader and team and your own career development.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

[CANDIDATES MUST MEET ALL REQUIRED QUALIFICATIONS IN THE JOB DESCRIPTION. IF ANY OF THESE QUALIFICATIONS CHANGE DURING THE HIRING PROCESS, THE JD MUST BE REVISED TO REFLECT THE NEW REQUIREMENTS]

*Required:

• 5+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities.
• Superior attention to detail and high level of integrity and discretion in handling confidential information; 
• Demonstrated abilities to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel.
• Experience planning domestic and international travel  including air travel, hotel accommodations, visa requirements etc
• Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events. 
• Proficient in common administrative tools (i.e. G-Suite, Zoom, Slack etc.)
• Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker. 

Desired:

• Previous support roles within the High Tech industry
• Understanding of business operating cadences and team requirements to align and maintain rhythms
• Prior experience with contract management and procurement processes
• Ability to conduct research, create reports or presentations
• Managing T&E expenses to budget
• Strong written and verbal communication skills
• Ability to think outside the box and know when to pivot as needed. 

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96.640,00 - $120.800,00.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102.240,00 - $127.800,00.
• Based in the San Francisco Bay area, California: $13.600,00 - $142.000,00.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until April 20th, but may change based on business needs.