Chief of Staff to the CEOs

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

Payward is looking for a Chief of Staff to the Co-CEOs, this is a business operations leader who will be a strategic partner in shaping priorities and driving execution across Payward and its businesses. You will run the operating rhythm of the Office of the CEOs and turn key decisions into coordinated action across the executive team.

This is a hands-on seat at the center of the business. Working alongside our C-suite team, you will bring the right people together, structure the strategic conversations that move the business forward, and give the Co-CEOs a clear point of view they can act on.

The opportunity

• Drive the company priorities agenda as the strategic thought partner to the Co-CEOs and the executive team

• Run the operating rhythm of the business, including executive team meetings, business reviews and leadership forums

• Partner with the executive team including the CFO, COO, CCO and Payward’s business unit leaders to drive initiatives across the organization, resolving competing priorities, removing blockers and guiding resource allocation

• Lead annual and quarterly planning and company OKRs, turning priorities into initiatives, milestones and owners

• Monitor business performance across the company, maintaining the dashboards and management reporting

• Direct the end-to-end production of Board meetings, owning materials, agendas and the Board dashboard, and overseeing all requirements

• Shape major company decisions: synthesize complex information into clear recommendations, build data-driven performance analyses and business cases to support investment, resourcing and organizational decisions, and develop the narratives and executive communications

• Deliver complex, cross-functional special projects and programs end to end, including organizational design and the processes that help the business scale

What you bring

• Prior experience as a Chief of Staff to a CEO office, a head of business operations, or a similar role partnering directly with C-level executives, ideally in a high-growth startup, consulting, investment banking or fintech

• A strategic background, such as startup founder, venture capital analyst or senior consulting engagement lead, with the commercial judgment to move fast in crypto

• The capacity to take in many inputs at once, synthesize them quickly, and set the pace and rhythm for a busy executive team

• Proven experience running an executive operating rhythm, including planning cycles, business reviews and OKRs, and leading complex, cross-functional initiatives from strategy through execution

• Strong commercial judgment and analytical skills, with experience building business cases, performance reporting and executive-level recommendations

• Executive presence that earns trust and influence with C-suite leaders, board members and partners, built as a trusted advisor to a CEO

• Hands-on experience organizing and preparing Board meetings, including materials, agendas, logistics and attendee management

• A track record of sound judgment, high ownership and discretion with confidential matters, with comfort in ambiguity and the confidence to make calls on the Co-CEOs' behalf

Nice to have

• Experience in crypto, fintech, another regulated industry

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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