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Research Innovations, Inc. (RII) is breaking through the big, slow, status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design, we create innovative software solutions for complex real-world problems.
We are looking for a Skill Bridge Intern to learn the Field Service Representative position with our Electronic Warfare/Signals Intelligence line of business. This role requires a candidate be approved for Skill Bridge or Career Skills internship programs through their respective branch of the military.
WHAT YOU WILL BE DOING
- Work with members of the Engineering and Operations organization to install, configure, and maintain deployed instances of software by:
- Working with user organizations and operational units to develop, test, and formalize Standard Operating Procedures (SOP), Concept of Operations (CONOPS) and TTPs that enable the user to make effective use of the prototype solution.
- Observing delivered virtual, classroom, and hands-on field training and associated supplemental materials in support of the above mentioned products.
- Developing use cases for electronic support technology, and working with customers to understand desired endstate and develop courses of action to arrive at a solution, balancing existing capabilities with planned and proposed technical requirements.
- Provide system maintenance and administrative functions including system configuration and modifications, participating in agile development process, workflow analysis, and software test and evaluation.
- Providing technical subject matter expertise and field support services in support of soldier exercises and DevOps engagements
- Install, operate, and maintain system components as required to meet the mission requirements during test events and demonstrations
- Provide guidance, assistance, over-the-shoulder (OTS) system maintenance, operations, and configuration training
- Develop and document maintenance support troubleshooting, diagnosis, fault isolation, adjustment, repair, and removal & replacement procedures as required
- Observe and work with Army units to understand their network, systems, and processes; use that understanding to improve software design and TTPs
WHAT YOU HAVE DONE
- Possess a working knowledge in performing analysis of systems operation, especially as related to electronic warfare and signals intelligence, wave propagation, radar fundamentals, and antenna theory.
- Knowledge of and experience in training operators in disciplines traditionally deemed to be advanced or difficult topics in an approachable and easy to understand manner.
- Worked in a crossfunctional environment to manage stakeholder equities and achieve value-add outcomes through innovative technical solutions.
- Working knowledge in installing, configuring, repairing, and troubleshooting software and systems.
- Familiar with basic Networking, IP routing, switching, and multicast routing
- Experienced in client and server software interaction including web-based application infrastructure and integration
- Possess exceptional oral and written communications skills and ability to work independently, with minimal direction; self-motivated and results-focused
- Served in the Army as an NCO, Warrant or junior Commissioned Officer.
- Experience developing Tactics, Techniques and Procedures, Standard Operating Procedures, or other process documents
- Supported operational exercises, reinforcing user training, and improving proficiency through guidance and developed TTPs
EVEN BETTER
- Integration of electronic warfare / signals intelligence value and practice from the tactical level, up through the operational and strategic level.
- Experience with interoperability support on various Mission Command systems
- Experience working at an Army tactical unit in the G6/S6, G2/S2, G3/S3, or Electronics Warfare Officers (EWO/CEWO) roles
- Strong understanding of C4I, Information Operations or related areas
- Familiarity with planning, defensive, spectrum management, and/or offensive operations on Electro-Magnetic Spectrum (EMS) (e.g., EWPMT)
#LI-TC1
At RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It’s one of our core values: Let your geek flag fly.
We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII.
It’s all part of another of our core values: Stay human. It’s why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It’s why we have community ambassadors and regular community events.
Research Innovations, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local law.
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
