Owns end-to-end ServiceNow solution architecture across Workplace Service Delivery, Enterprise Asset Management, Field Service Management, and Workflow Data Fabric. Defines platform, CMDB, asset, integration, and security architecture; leads design governance; establishes IntegrationHub, API, MID Server, and WDF patterns; reviews designs; promotes out-of-box adoption; manages technical risk and deployment planning; and guides CMDB, ITAM, HAM, and CSDM initiatives.
Role summary. Owns the end-to-end solution architecture across Workplace Service Delivery (WSD), Enterprise Asset Management (EAM), Field Service Management (FSM), and Workflow Data Fabric (WDF). Accountable for delivering a scalable, upgrade-safe, and integrated ServiceNow solution aligned to business objectives and future CMDB/CSDM initiatives. Key responsibilities Define overall platform and solution architecture. Lead architecture workshops and design governance activities. Define CMDB, asset model, integration, and security architecture. Establish integration patterns using IntegrationHub, APIs, MID Servers, and WDF capabilities. Provide architectural oversight across WSD, EAM, FSM, and reporting solutions. Review technical and functional designs. Ensure OOTB adoption and minimize technical debt. Support project estimations, technical risk management, and deployment planning. Guide Future CMDB, ITAM, HAM, and CSDM alignment initiatives. Experience 12+ years overall IT experience. 6+ years in ServiceNow architecture roles. Experience delivering enterprise-scale ServiceNow implementations. Exposure to WSD, FSM, EAM, IntegrationHub, and CMDB
Similar Jobs
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Leads global communications strategy for Mastercard’s Commercial and New Payment Flows business. Responsibilities include executive profiling, internal and external communications, media relations, digital and social activation, storytelling, events, product launch messaging, regional coordination, stakeholder advising, and communications measurement. The role builds relationships with financial services, payments, technology media, influencers, and analysts while strengthening Mastercard’s reputation and supporting senior leadership.
Top Skills:
Communications Measurement ToolsDigital AssetsDigital PaymentsSocial Media
Other • Utilities
Develop and execute enterprise sales strategies, acquire new logos, expand existing accounts, and build relationships with C-suite decision-makers. Translate telecom and technology capabilities into tailored solutions, lead complex negotiations and multi-stakeholder buying cycles, close high-value deals, and maintain accurate pipelines, forecasts, and performance reports. The role is remote but requires residence in the Cincinnati market and regular planned in-person collaboration.
Top Skills:
5GTelecom SolutionsWireless Services
Fintech • Machine Learning • Payments • Software • Financial Services
Leads enterprise AI engineering strategy and multi-team delivery of scalable, responsible AI systems. Oversees foundation model training, LLM inference, similarity search, guardrails, evaluation, governance, observability, and production optimization. Establishes responsible AI standards, makes technology decisions, develops long-term platform roadmaps, partners with research and risk teams, and attracts and mentors engineering talent.
Top Skills:
AWSAws UltraclustersAzureC#C++CudaGoGCPHugging FaceJavaPythonPyTorchVectordbs
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
