Provide post-production support for Workday HCM, assist clients with implementations, manage client relationships, and mentor team members.
Responsibilities Provide post-production support and enhancement services in multiple areas of Workday HCM and serve as the subject matter expert to assist fellow team members and clients Participate in advisory, planning and implementation of additional Workday HCM modules by documenting requirements, mapping processes, and implementing best-practice configuration Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services Lead sessions with clients and team members to analyze and scope complex business requirements Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability Provide guidance to and collaborate with team members to research and resolve complex client requests Provide Workday best practices and ensure high quality deliverables Communicate effectively with clients to convey project updates, configuration recommendations, and Workday best practices Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations Actively foster internal relationships, share knowledge, and mentor other consultants, and contribute as a leader to grow our practice Take initiative to perform or delegate other related duties as needs are discovered, including internal projects
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What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
