Own the enterprise pre-sales technical sales cycle, including discovery, demos, solution architecture, proofs of concept, and implementation support. Partner with Account Executives, Sales Leadership, Customer Success, Product, and onboarding teams to drive technical wins and adoption. Develop scalable technical assets, playbooks, lab environments, and sales processes while advising on RFPs, customer requirements, product gaps, and enterprise IT operations.
About The Role
We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.
We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.
Location: We are flexible on remote work from home if you are located in the USA and reside in one of the following states - CO, GA, *IL, KS, & NC.
Priority will be given to applicants who reside in the following cities or are willing to relocate unassisted: Denver, Raleigh, Charlotte, St. Louis Metro (IL residence required), *Chicago Metro, and Atlanta
Priority will be given to applicants who reside in the following cities or are willing to relocate unassisted: Denver, Raleigh, Charlotte, St. Louis Metro (IL residence required), *Chicago Metro, and Atlanta
Travel Requirement: ~30%, including strategic customer meetings, industry events, and team collaboration.
What You’ll Be Doing
- Own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages.
- Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals.
- Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success.
- Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management.
- Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction.
- Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model.
- Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums.
- Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment.
Technical Requirements
- Proficiency in Windows environments (registry, services, performance troubleshooting).
- Familiarity with Linux/macOS systems and basic command-line troubleshooting.
- Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections.
- Hands-on experience with ITSM platforms and endpoint lifecycle management.
- Scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred.
- Comfortable navigating complex IT ecosystems and integrating with existing infrastructure.
- Experience with Salesforce, Jira, Highspot, or equivalent systems is required.
About You
- 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers.
- Evolved from a technical background (e.g., TAM, support, systems engineer), with practical insight into IT operations at scale.
- Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders.
- Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms.
- Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives.
- Known for high emotional intelligence, technical credibility, and a customer-first mindset.
- Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools.
- Bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus.
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $140,000 to $140,000 per year with On Target Earnings of $200,000 to $200,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-TR1
#LI-Remote
#BI-Remote
Similar Jobs
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Own the full technical pre-sales cycle for enterprise partners, channel organizations, MSPs, and customers, including discovery, demonstrations, architecture, proofs of concept, and implementation support. Partner with sales, product, training, and customer success teams to drive deals and adoption. Build scalable technical assets, playbooks, lab environments, and processes while representing the company at customer meetings and industry events.
Top Skills:
DnsEndpoint Lifecycle ManagementEndpoint ProtectionFirewallsHighspotItsm PlatformsJavaScriptJIRALinuxmacOSPowershellRmmSalesforceVbscriptVpnWindows
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Own the full technical pre-sales cycle for enterprise partners, channel customers, MSPs, and B2B SaaS accounts. Responsibilities include discovery, demonstrations, architecture, proofs of concept, technical RFP/RFI support, customer engagements, and implementation guidance. Partner with account executives, product, training, and customer success teams; represent the company at industry events; surface product feedback; and build scalable technical assets, playbooks, tools, and processes. The role requires strong enterprise IT operations expertise, technical communication, and approximately 50% travel.
Top Skills:
DnsEndpoint Lifecycle ManagementEndpoint ProtectionFirewallsHighspotItsm PlatformsJavaScriptJIRALinuxmacOSPowershellRmmSalesforceVbscriptVpnWindows
Information Technology
Lead pre-sales technical strategy for strategic mid-enterprise accounts. Conduct discovery, shape requirements, run competitive proofs of concept, develop integrations, deliver demos and architecture reviews, and communicate business value to senior stakeholders. Advise customers on AI governance, container security, DevSecOps, software supply chain integrity, and secure development workflows. Build technical champion relationships, support competitive sales strategies, advocate for customer needs internally, and partner with sales, product, engineering, post-sales, and support teams.
Top Skills:
Agentic AiAi/MlAWSAzureContainersDevOpsDockerGCPOpinePolicy-As-CodeSalesforceSbomSigmaSoftware Development LifecycleSoftware Supply Chain Security
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
