Engineering Manager - Logistics Management

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Content Promotion & Distribution (CPD) sits at the intersection of the consumer experience and the Netflix Studio. Our team is integral to making the Netflix experience feel personal and relevant by developing innovative approaches to how we catalog, promote, localize, and distribute content. The CPD Engineering Organization creates technology to set up, promote, localize and launch content on the Netflix service and off service on social channels.  We build products and services that manage a global entertainment catalog and enable our members to discover, choose and talk about the content they can watch or play.

Within CPD, the Localization Tech team provides the product and technology for the efficient translation and cultural adaptation of all member interactions - from beautifully localized user interfaces to subtitles and dubbing of all Netflix content at scale . Our mission is to make experiencing Netflix feel immersive and meaningful, no matter what language you speak .

As part of Localization Tech, the Logistics Management team manages the end-to-end logistics, communication, and context delivery for the entire lifecycle of content localization. The team’s primary mission is to drive operational efficiency across all localization assets by focusing users on the most urgent, strategic, and creative decisions. 

We are currently undergoing a massive shift to evolve the Content Localization Portal (CLP) into an AI-first, exception-based localization operations platform. We need a product-minded, innovative Engineering leader to help lead this transformation!

What you will do

You will lead a team of software engineers to deliver high-impact results, your responsibilities in this role:

• Build great relationships through partnering with product managers, designers, engineers, and other engineering managers across to deliver the vision, strategy, and adoption of your team’s products across our stakeholder groups. 

• Foster a strong accountability culture in the team and help them deliver their roadmap reliably and in a timely manner to support the needs of critical business stakeholders.

• Act as a credible technical advisor to the team; help the team make thoughtful, informed decisions in ambiguous situations

• Connect the dots across peer teams to selflessly prioritize work beyond the scope of your own domain.

• Effectively communicate complex ideas and influence decisions across a diverse range of stakeholders.

• Balance business needs with strong engineering principles, ensure investment in foundational technical work, pay off tech debts, and make incremental improvements to deliver timely results.

• Hire, coach, and lead a team of outstanding UI and Backend Engineers, challenging them to bring their best selves to their daily work, and deliver exceptional results in stability, performance, efficiency as well as the product experience.

• Build and nurture an inclusive team culture where every member feels empowered, accepted, and respected.

• At least 5 years of experience in building and managing high-performing teams with a focus on inclusion and diversity. Ability to attract and retain the best talent, and ensure that all voices are heard to inform our decisions while fostering a strong culture of accountability, where individuals take ownership of their responsibilities and contribute to the team’s collective success.

• Ability to foster a team culture of open and direct communications, where team members feel empowered to offer constructive and positive feedback and acknowledge achievements and areas for improvement.

• Experience building and operating extremely reliable products and services used in enterprise settings supporting critical use cases, including running 24x7 on-call.

• Long-term strategic thinker with a strong product mindset, and ability to define and articulate product vision and strategy and how they fit into the broader objectives of the organization.

• Ability to prioritize strategically and align the team’s work with larger business goals. Have the courage to pivot based on broader impacts.

• Ability to build and maintain strong partnerships with cross-functional partners and stakeholders with excellent communication and collaboration skills. Capable of influencing the strategic direction of partners and stakeholders.

• Proven track record helping a team deliver timely results on critical priorities against many demands for their time, and partnering with product and engineering management to influence the right areas for investment

• Bring rigor to decision-making and drive down ambiguity with the right mix of collecting data, seeking input, farming for dissent, and making pilot investments to build understanding or confirm direction.

• Experience driving teams to adopt specific KPIs/leading indicators of system health, observing and tuning the systems to prevent predictable outages.

• Strong communication skills - with the team, stakeholders, partners, and leadership, particularly across global borders

Nice to have

• Experience building enterprise software and distributed systems

• Experience leading engineering teams with both UI/UX and Backend engineers

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.