Ready to be a Titan?
As a Staff Engineer II, Telecom, you must have a strong background in architecting and implementing enterprise web applications, building distributed systems for scale, and a proven ability to deliver technical leadership and strong process management. We build for product excellence using the most modern tools, have an amazing culture, love to solve complex problems, and aren't afraid to think outside the box.
What you’ll do:
Lead the technical implementation of both user-facing features and our internal telephony platform components from end-to-end
Work with product managers, designers, and engineers to prototype and implement product features
Communicate and coordinate effectively with other engineers, teams, and partners.
60% development / 40% working on requirements, documentation, mentorship, supervision.
What you'll bring:
7+ years of industry experience
Expert-level knowledge of:
Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
Patterns for modularization and decomposition as they relate to microservices
Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)
Git processes and techniques
Container architecture and concepts
Log / Metric collection and analysis tools (ELK, DataDog, Prometheus, etc)
Performance tuning and optimization for real-time software
Telecom industry or VoIP experience is a huge plus
Experience with Kafka is a plus
Strong communication and technical writing skills
Experience with Git, unit testing, debugging, profiling, Visual Studio, JIRA, and other tools that are typically used by developers on Microsoft technology stack.
Bachelor’s Degree in Computer Science, Physics, Engineering, or a related field
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.