Senior Software Engineer I-III (Back End - API Platform) at ServiceTitan
Ready to be a Titan?
ServiceTitan is looking for a Senior Software Engineer with telecom industry experience to help us build the next generation of our platform. This is an exciting role for an engineer to work on the voice and messaging components of our product. We build for product excellence, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in perfect company!
What you'll do:
Architect, design, and implement telecom and messaging feature functionality
Work with product managers, designers, and engineers to prototype and implement product features
Communicate effectively with other engineers, product managers, customers, and partners
70% development / 30% working on requirements, mentorship, supervision
What you'll bring:
5+ years of industry experience
3+ years of experience designing and implementing telecom and SMS / MMS functionality
Expert-level knowledge of:
Microsoft .NET technology stack (C# / .NET, ASP.NET Core)
SQL databases (Microsoft SQL Server or any other)
Experience creating or maintaining JSON Web APIs backed by relational databases in any strongly-typed back-end development framework. Should be comfortable with MVC, Dependency Injection and ORM concepts
Telecom industry best practices for SIP-centric applications and telecom application development
Experience building and maintaining complex web applications
Experience with TypeScript is a plus
Experience with SIP.js or another client-side SIP framework is a large plus
Experience with Freeswitch is a large plus
Ability to use a data-driven approach for product decisions
Strong communication and technical writing skills
Experience with Git, unit testing, debugging, profiling, Visual Studio, JIRA, and other tools that are typically used by developers on Microsoft technology stack
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.