Job Duties: Develop customized solutions within the Salesforce platform to support critical business functions and meet business objectives, requirements and company goals using both configuration and customization; Interpret system and business requirements and prepare specification/design documents; Daily support and maintenance activities of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements; Conduct review and smoke testing on the enhancement delivered by the Peers to ensure the compliance to coding and security standards. And suggest improvements to existing process; Provide system administration support of internal and customer-facing Salesforce environments, especially related to customized applications, user permissions, security settings, custom objects and workflow; and Interact directly with Business Analysts and users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances. Telecommuting is available for this position.

Job Requirements: Bachelor's degree in Computer Science, Computer Information Systems, Engineering (Computer or Software), Mathematics, or a related field of study and 5 years of progressive work experience. 3 years of experience in each of the following: Developing reports, dashboards, and processes to monitor data quality and integrity; Salesforce Sales, Service and Community Clouds. 2 years of experience in the following: CI and CD tools, like Autorabit, Github, bitbucket, Jenkins, ANT; Software Engineering in an Agile / SDLC environment; and Software design, coding, testing, maintenance and debugging skills on the Salesforce CRM platform. Any amount of experience in Managed Packages, OAUTH2, Caching, Future calls, outlook integration, open CTI and salesforce features.

This position is available for the Employee Referral Program Benefit.

Send Cover Letter and Resumes to: [email protected], REF# SSD0321

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.