Senior QA Tester

ServiceTitan

| Hybrid

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Senior QA Tester

You will be part of the Engineering team at ServiceTitan to help improve our products and building new ones. We provide exciting opportunities engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems.

What you'll do

Responsible for supervising a small size (2-3) group of manual QA's along with performing testing individually

Build metric dashboards, and bring in tools to bring consistency to various QA and projects.

Interact with the project team to ensure deliverables, as well as adhere to the quality standards that our customers expect by using QA best practices.

Interact and effectively communicates with project teams on a technical and non technical terms to determine test scope and acceptance criteria.

Create test plans and test cases for upcoming releases.

Partner with software development, product, and the QA team to identify the components of the system to be automated based on both business priority and benefit of automated testing.

Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated.

Assist in designing test strategies, developing test tools and implementing test cases to ensure the highest quality deliverable.

Defect tracking and issue status reporting.

Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment.

Must be self-motivated and know when to seek guidance; detail-orientation is a must.

What you'll need

5+ years of relevant experience testing web and mobile applications in the software development industry.
3+ years of working knowledge with at least one of the following RDBMS: MySQL, MSSQL, Oracle.
Web development skills (HTML, CSS, JavaScript, and UI design).
Thorough understanding of QA methodology and best practices.
Analyze defects / test results and be able to deduct the chain of events leading to a failure.
Solid understanding of load testing concepts and hands on experience with performance testing is preferred
Experience with code deployments and version control systems (GIT) is preferred
Experience with Continuous Integration and familiarity with Continuous Deployment is preferred
Ability to rapidly learn third party development/QA tools is preferred
Experience in programing languages such as C#, Python, Ruby or Javascript is preferred
Experience with Accounting, Intacct and Quickbook Integration testing is preferred
BS in Computer Science or related engineering field preferred. Strong relevant work experience in QA will be considered as well.

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017
Inc. 5000 – America’s Fastest Growing Companies 2017

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Senior QA Tester

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