Senior Architect

| Greater LA Area

You will be part of the Engineering team at ServiceTitan to help improve our products and building new ones. We provide exciting opportunities engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems.

Senior Architect
We’re looking for an Architect to be part of the engineering team at ServiceTitan. You must have a strong background in responsive web application development and a proven ability to provide technical leadership and strong process management.
We make a huge impact on thousands of companies in U.S. and abroad by enabling them to be way more efficient. Many of features we offer — in particular, Machine Learning and AI-driven scheduling and dispatch automation — are light-years ahead of what currently exists on the market, and we love to hold this position. We build for perfection, use the most modern tools on .NET platform, have an amazing culture, love to solve complex problems, and don't fear to experiment. If you share the same values, you might find yourself in perfect company!
What you'll do

  • Design, implement and improve critical systems and components powering ServiceTitan stack
  • Build tools to increase efficiency of all our engineers
  • Identify opportunities to extract or develop systems beneficial for multiple teams
  • Improve the security, availability, reliability, and performance of our products
  • Mentor and guide Engineers
  • 60% development / 40% working on everything else
  • Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)
  • Improve IC performance, processes, and quality across the whole engineering team
  • Drive/Participate in all major architectural and strategic decisions
  • Contribute to the roadmap and resource planning
  • Determine metrics for success and constantly measure them
  • Communicating effectively with cross-functional teams, engineers, Product Managers, customers, and partners

What you'll need

  • 8+ years of industry experience, including with large scale enterprise web/saas applications
  • 3+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
  • Expert-level knowledge of:
    • Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
    • HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus
    • Taking existing monolithic applications to a domain based, service-driven paradigm
    • Experience with large scale 3rd party integrations
    • Basic Microsoft Windows administration skills including IIS administration
    • Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
    • Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)
    • Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools that are typically used by developers on Microsoft technology stack
    • Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)
    • Administration and building automation for Azure, AWS or other public cloud technology
  • Ability to empathize with our users and champion for their experience.
  • Strong knowledge of some other technology stack (e.g. Python / Unix, Java, mobile platforms, etc.)
  • Strong communication and technical writing skills
  • B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field.

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Best Places to Work 2018
Inc 5000 Best Workplaces 2018
Inc 5000 America’s Fastest Growing Companies 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Glassdoor/Battery Ventures Cloud Computing Companies 2018
Forbes Next Billion Dollar Startup 2017

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

More Jobs at ServiceTitan Inc.76 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Content
Project Mgmt
new
Los Angeles
Finance
new
Los Angeles
Marketing
new
Los Angeles
HR
new
Los Angeles
Operations
new
Los Angeles
Internships
new
Los Angeles
Project Mgmt
new
Los Angeles
HR
new
Los Angeles
Sales
new
Los Angeles
Sales
new
Los Angeles
Sales
new
Los Angeles
Operations
new
Los Angeles
HR
new
Los Angeles
Finance
new
Los Angeles
Developer
new
Los Angeles
Project Mgmt
new
Los Angeles
Operations
new
Los Angeles
Developer
new
Los Angeles
Design + UX
new
Los Angeles
Product
new
Los Angeles
Operations
new
Los Angeles
Design + UX
new
Los Angeles
Sales
new
Los Angeles
Developer
new
Los Angeles
HR
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Sales
new
Los Angeles
Developer
new
Los Angeles
Project Mgmt
new
Los Angeles
Product
new
Los Angeles
Product
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Data + Analytics
new
Los Angeles
HR
new
Los Angeles
Project Mgmt
new
Los Angeles
Operations
new
Los Angeles
Developer
new
Los Angeles
Project Mgmt
new
Los Angeles
Project Mgmt
new
Los Angeles
Product
new
Los Angeles
HR
new
Los Angeles
Design + UX
new
Los Angeles
Design + UX
new
Los Angeles
Product
new
Los Angeles
Sales
new
Los Angeles
Project Mgmt
new
Los Angeles
Data + Analytics
new
Los Angeles
Finance
new
Los Angeles
Finance
new
Los Angeles
Data + Analytics
new
Los Angeles
Design + UX
new
Los Angeles
Project Mgmt
new
Los Angeles
Finance
new
Los Angeles
Developer
new
Los Angeles
Operations
new
Los Angeles
HR
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles