Quality Control Manager at FIGS

| Santa Monica
Sorry, this job was removed at 11:00 a.m. (PST) on Saturday, January 23, 2021
Find out who's hiring in Los Angeles.
See all Developer + Engineer jobs in Los Angeles
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

FIGS is looking for a Quality Control Manager to join the team! The Quality Control Manager handles the day to day communication with the overseas QC team. The overseas QC team regularly inspects fabric and garments to ensure FIGS quality standards are met.

What You'll Be Doing:

  • Implement the Quality Control strategy by ensuring that garment inspections are completed at the appropriately scheduled intervals. 
  • Partner with the in-country QC team to troubleshoot and issue corrective action plans with the factory QC staff.
  • Partner with the Production Manager to make sure factory in-line inspections are scheduled according to the cut and sew production schedule.
  • Manage in-country QC team in Asia and South America.
  • Arrange third party inspections when needed.
  • Manage the inspection budget and invoicing from overseas contractors.
  • Summarize QC inspection results for Production, Design and Tech teams.
  • Train Design and Tech design teams on best practices to ensure styles are production friendly from inception. 
  • Attend all production fittings.
  • Maintain a performance scorecard for suppliers and review on a quarterly basis.
  • Review Quality Control program semi-annually to ensure the program continues to meet FIGS quality standards. Make adjustments as needed. 
  • Review QC standards with suppliers annually and with initial onboarding.
  • Recruit additional In-Country QC Managers in additional countries added to FIGS supplier network as needed

Requirements:

  • 8 years of experience in apparel production/manufacturing or similar QC role
    • Previous experience in-country or at the factory level is preferred.
  • Experience visiting and assessing international suppliers
  • Work experience in-country, in production is preferred
  • Management experience working with non-native English speakers

Other must haves:

  • Proven work ethic and integrity
  • Positive attitude
  • Desire to excel and grow with FIGS
  • Entrepreneurial spirit and egoless nature

A little bit about us…

The $60 billion medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS’ foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS’ Technical Collection fabric is antimicrobial, wrinkle resistant, moisture wicking, odor proof, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

We are the first medical apparel company to sell directly to healthcare professionals through our ecommerce platform. By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • SnowplowAnalytics
    • SnowflakeAnalytics
    • dbtAnalytics
    • FivetranAnalytics
    • JupyterAnalytics
    • AsanaManagement
    • JIRAManagement

Location

FIGS is conveniently located in Santa Monica a short walk from the Bergamont train station, food trucks, and restaurants.

An Insider's view of FIGS

What are some social events your company does?

Pre-COVID, we’d do karaoke nights at HQ, team happy hours & launch parties for new releases. Recently, we’ve transitioned to cocktail-making kits for virtual HH's, Zoom Book Club, digital Halloween costume contest for employees and pets & a cookbook featuring recipes from our team members. We also have a dedicated Wellness and CX Appreciation week!

Jordan

Workplace Coordinator

How do you collaborate with other teams in the company?

At FIGS, we are always looking for ways to provide our customers with the best experience and empower our teams. I often meet with different departments such as marketing, social, and product teams to find solutions to new challenges, answer frequently asked questions, and collaborate on ways to provide the best experience to our community.

Reyna

Manager, Customer Experience

How does the company support your career growth?

At FIGS everyone is treated like an owner and empowered to take on more responsibility. You don't hear the word "no" often and hard work is always recognized. I started as a social media manager here at FIGS and am now the VP of Brand. It's been the most challenging and rewarding experience of my life.

Jenny

SVP of Brand

What is your vision for the company?

FIGS is transforming the healthcare experience through design, community and innovative technology. We have revolutionized the medical apparel industry and are working to establish FIGS as one of the most iconic, formidable brands in the world.

Heather and Trina

Co-CEO's

How do you empower your team to be more creative?

We believe that you create the world you want to live in and that ethos is shared by everyone who works at FIGS. We are a team of doers, think outside of the box-ers and innovators. We encourage our team to think like owners, to contribute ideas fearlessly and to always ask, "What's next?"

Heather and Trina

Co-CEO's

What are FIGS Perks + Benefits

FIGS Benefits Overview

The FIGS Team has an awesome culture focused on uplifting, celebrating, and caring for its team members.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
FIGS has a D&I and Culture committee to organize events for Team FIGS!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
ClassPass subsidy
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
FIGS provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
FIGS hourly employees accrue up to 120 hours of PTO, based on hours worked.
Paid Holidays
Paid Sick Days
Employees accrue up to 72 hours of sick leave and accrual begins on date of hire.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted once per month and other celebrations.
Parking
Fitness Subsidies
ClassPass
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within

Additional Perks + Benefits

In addition to the list, we provide some unique perks!
- Peloton bikes and fitness equipment on site available for use.
- Employee discount on our amazing scrubs.
- 50% subsidy on doggie daycare close to the office.
- Annual on-site flu shots.
- Ping pong table on site.

More Jobs at FIGS19 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Legal
Operations
Product
Data + Analytics
new
Santa Monica
Design + UX
new
Santa Monica
Data + Analytics
new
Santa Monica
Operations
new
Santa Monica
Finance
new
Santa Monica
Operations
new
Santa Monica
Product
new
Santa Monica
Finance
new
Santa Monica
Design + UX
new
Santa Monica
Design + UX
new
Santa Monica
Design + UX
new
Santa Monica
Design + UX
new
Santa Monica
Data + Analytics
new
Santa Monica
Data + Analytics
new
Santa Monica
Data + Analytics
new
Santa Monica
Operations
new
Santa Monica
Finance
new
Santa Monica
Data + Analytics
new
Santa Monica
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView FIGS's full profileSee more FIGS jobs