Quality Assurance Assistant (GMP) at Golden Hippo

| Greater LA Area
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Golden Bolt, the fulfillment branch of Golden Hippo, growing health and wellness company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most - our customers. We're growing fast, but our core values remain the same as when we were founded.

Golden Bolt is currently looking for a Quality Assurance Assistant. This position is responsible for ensuring incoming product meets established standards of quality. Furthermore, the Quality Assurance Assistant maintains the third-party testing program for samples and evaluates incoming customer complaints.

This position will work at our warehouse in Chatsworth, CA.


HERE IS WHAT WE OFFER YOU

At Golden Bolt you have a chance to make an impact. You will have the opportunity to be creative, take initiative and grow. We also offer:

  • Competitive salary (DOE)
  • Employer-paid benefits (medical, dental, vision, life)
  • Matching 401K plan
  • Company Paid Snacks
  • Highly interactive work with a talented, passionate team

WHAT YOUR DAY IS LIKE

  • Visually inspects incoming product, labels, and packaging to ensure it meets quality standards
  • Reviews product Certificate of Analysis (COA) against internal specifications, while ensuring all packing lists, Bill of Lading (BOL) and other documentation is correct and acceptable as it relates to incoming products from manufacturers
  • Determines and communicates appropriate resolution if product does not meet quality standards
  • Compiles and documents COA history and inspection checklists within database so it may be accessed and reviewed by team
  • Develops, recommends, and monitors corrective and preventive actions
  • Prepares metric reports to communicate outcomes of quality activities
  • Works with manufacturers to determine root causes and corrective actions of customer complaints
  • Evaluates audit findings and implements appropriate corrective actions
  • Reviews labeling operations documents
  • Responsible for document management systems
  • Sends out samples to third party labs and assesses results against internal product specifications
  • Assures ongoing compliance with quality and industry regulatory requirements
  • Adapts easily to changes in standards or policies

BEST CANDIDATES WILL HAVE

  • Bachelor’s Degree in Chemistry, Biology, Biochemistry, Food Science, related field or two years of experience in a quality assurance role
  • Must be able to work in a fast-paced environment and consistently deliver results on time
  • Excellent attention to detail and high organizational prowess
  • Must be able to lift 25+ pounds and move periodically throughout the day
  • HighJump experience is a plus

Golden Bolt is always looking for smart, driven self-starters who are excited to build a place for themselves in one of the most fun, exciting companies in Los Angeles.

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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS

Location

Golden Hippo is located in Woodland Hills, one of Los Angeles' finest neighborhoods.

An Insider's view of Golden Hippo

What’s the vibe like in the office?

It is professional yet lively and relaxed. The office is always buzzing with people exchanging ideas and discussing different ways to reach our goals. It’s fun to work in an environment that works hard, but plays hard too!

Tannum

Online Reputation Management Lead

How do you collaborate with other teams in the company?

We use a mix of Jira/Slack/Invision to help facilitate clear
communication between different departments. In addition to these applications, we thrive on face-to-face interactions which help everyone share ideas and feedback about different projects and we have tons of meeting spaces that help us be able to have focused and efficient conversations.

Anisha

Front End Developer

How has your career grown since starting at the company?

Unlike large corporations where individuals have very specific jobs that limit their duties and exposure to growth, Golden Hippo has allowed me to quickly gain a lot of valuable skills for my career growth. I have plenty of exposure to challenging assignments. I've also learned how to adapt and improvise as well as take on new duties.

Ahmad

Supply Chain Analyst

How do your team's ideas influence the company's direction?

Golden Hippo has a culture that encourages everyone to share ideas. For example, our customer care agents hear firsthand what customers are saying, so we’re able to take that information and funnel it back to the product developers, writers, etc. This allows us to directly influence the way campaigns are run and optimized.

Peter

Chief Customer Officer

What projects are you most excited about?

The Management and Leadership training initiatives. These programs are meant to support the development of our future Hippo leaders, regardless of their existing experience and career levels. L&D is planning on leveraging the knowledge of our existing leadership team and learning resources to ensure successful results for all training initiatives.

Claudia

Learning & Development Manager

What are Golden Hippo Perks + Benefits

Golden Hippo Benefits Overview

At Golden Hippo our benefits extend far beyond providing coverage for basic health services. Whether it's downloading the medical plan app, or having the ability to quickly connect to life balance resources, our benefit plans contribute to sustaining a well-rounded life.

Culture
Volunteer in local community
Various teams at Golden Hippo volunteer various local charities, as well as participate in food drives for the local food bank.
Partners with Nonprofits
Golden Hippo support various global charities through many of our brands, including Smile Train, Charity:Water, Vitamin Angels, and more!
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring managers train in how to be aware of unconscious bias during interview and hiring training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Company pays 100% of the employee's premium
Vision Benefits
Company pays 100% of the employee's premium
Health Insurance Benefits
Company pays 100% of the employee's premium
Life Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Monthly KPI bonus based on company performance
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We offer a lot of unique company perks! Some of these include free Crossfit classes, a fully-stocked kitchen, catered birthday lunches, free yoga and meditation classes throughout the day, and a dog-friendly office!

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