Ready to be a Titan?

We’re looking for a Staff Software Engineer to be part of the engineering team at ServiceTitan. You must have a strong background in responsive web application development and experience in optimizing complex algorithmic problems.

We make a huge impact on thousands of companies in U.S. and abroad by enabling them to be way more efficient. Many of features we offer — in particular, Machine Learning and AI-driven scheduling and dispatch automation — are light-years ahead of what currently exists on the market, and we love to hold this position. We build for perfection, use the most modern tools on .NET platform, have an amazing culture, love to solve complex problems, and don't fear to experiment. If you share the same values, you might find yourself in perfect company!

What You'll Do: 

• Architect, design, implement, and optimize approximate solutions for NP hard problems and back end features

• Research scientific articles for solving NP hard problems

• Working on requirements and documentation

• Communicate effectively with other engineers

What You'll Bring:

• M.S. or PhD in Computer Science, Physics, Engineering or a related technical field

• 8+ years of industry experience

• 6+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)

• Expert-level knowledge of:

  • Algorithms and complex data structures (including but not limited to A*, max flows, round hashing, BST, Trie)

  • Microsoft .NET technology stack (C# / .NET, Web APIs) and SQL databases (Microsoft SQL Server or any other)

  • Redis

  • Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)

  • Git, unit testing, debugging, profiling, performance monitoring

• Strong communication and technical writing skills

  
  

Desired but not required

• 1+ years of experience on designing algorithms for NP hard problems

• Expert-level knowledge of HTML5 and JavaScript; experience with React

• Experience with PowerShell / Windows scripting

• Experience with Docker

• Experience with Log / metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.