Dynamics 365 Architect

About Our Team

Our employees thrive in a culture that's fast-paced and ego-free, where innovation and collaboration are encouraged at every turn. We are an organization that provides federal agencies instant access to experienced and talented professionals who understand their unique challenges and know the most efficient ways to address them. We are continually investing in resources and talent, so we stay prepared with specialized teams in place who are experts in creating tailored technologies. Our solutions empower Federal organizations to grow, modernize, and succeed in a rapidly evolving landscape.

We value all voices and want to attract talent from all backgrounds. We're on the lookout for individuals who are passionate about technology and thrive in environments where problem-solving is approached with creativity and enthusiasm. If you're someone who enjoys continuously expanding your skill set while tackling real-world business problems, you'll feel right at home with us. Veterans and military spouses are especially encouraged to bring your unique and valuable experience to our team.

About the Role

Our team is seeking a Dynamics 365 Architect to join our fast-growing IT-project based consulting business. We need a team member who is ready to design, build, and implement innovative Dynamics 365 and C#/.NET applications to support the missions of our customers. We have several large projects, some established, some just getting started, at the Department of Veterans Affairs (VA) and we need smart team members to help us deliver!

The successful candidate will be an inquisitive problem solver with the ability to quickly analyze the needs for specific projects and implement effective solutions with minimal direction. In this fully remote role, our projects require our team members to identify challenges and offer creative solutions. Join our development team and help us positively impact the lives of millions of Veterans through these innovative and user centric Dynamics solutions.

RESPONSIBILITIES

• Architect and document new system designs and enterprise technical workflows for Microsoft Dynamics solutions that interface with other systems including:
• Genesys Omnichannel Customer Experience Platform
• SharePoint for the storage of documents
• Present architecture views and goals to ensure commitment from existing and potential customers and support development resources responsible for building them.
• Design and build or direct the building of Power Apps to be used in the Dynamics 365 application.
• Test and deploy applications and systems including Dynamics 365 Plugins and Azure App Services
• Create both managed and unmanaged solutions
• Leverage Power Platform tools such as Power Automate and Power Pages
• Configure entities, forms, views, and other custom components
• Configure Teams and Business units as well as Security Roles for use with Dynamics 365
• Oversee the revisions, updates, refactoring, and debugging of code to comply with quality standards, best practices, and architectural design.
• Monitor, troubleshoot, maintain, and improve existing Dynamics 365 applications as well as inbound data streams and respond to issues and interruptions.
• Write clean, scalable, efficient plugin code using C# .NET
• Leverage technology like JavaScript and Liquid templating, Advanced Find and FetchXML and XRMToolBox in the solution
• Analyze customer needs and produce software design and architecture that utilize the out-of-the-box tools of Dynamics 365 before developing custom code overall designs and objectives with an eye to performance, architecture, and security.
• Work with project managers, business analysts, developers/engineers, QA and release managers within an Agile DevSecOps environment.
• Engage with: internal and external stakeholders; client representatives; technical resources; and subject matter experts (SMEs) to identify problem areas and solutions and to drive organizational efficiency.
• Lead a development team, including supporting junior developers, to develop solutions that meet schedule constraints and meet solution goals.
• Address 508 Compliance within the solution

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MINIMUM QUALIFICATIONS

• Bachelor's Degree in Computer Science or related technical field
• Minimum of ten (10) years of experience as a software developer
• Minimum of three (3) years of on-the-job experience with Microsoft Dynamics 365
• Minimum of two (2) years of on-the-job experience with Customer Experience and CRM solutions including multi-channel solutions (chat, call, email)
• Demonstrated proficiency developing custom .NET components, including web services, workflows, and plugins
• Demonstrated proficiency in troubleshooting Dynamics and .NET applications
• Solid understanding of object-oriented programming principles
• Ability to effectively communicate complex concepts to both technical and non-technical audience
• Ability to communicate and work closely with stakeholders to ensure alignment with business requirements and constraints.
• Experience working in agile framework
• Military experienced candidates are encouraged
• Candidates will need to obtain Security Clearance of Public Trust once hired
• Work is full-time 100% remote

PREFERRED QUALIFICATIONS

• Experience with both Microsoft Dynamics 365 and Salesforce CRM systems
• On-the-job experience and proficiency with C#, ASP.NET, HTML, and JavaScript
• On-the-job experience with Omnichannel platform solutions
• On-the-job experience with telephony systems, preferably Genesys
• Comfortable with coding languages, operating systems, and databases
• Understanding of process optimization and deployment
• On-the-job experience with maintaining and/or building APIs
• On-the-job experience with Azure Functions and Azure App Services
• Experience with Dynamics Portals/ADX Studio
• Experience with healthcare-related Dynamics 365 solution development is a plus
• Experience with Federal government agencies, specifically with Department of Veterans Affairs (VA)