Leads the Workday HCM consulting practice across implementations, optimizations, and AMS engagements. Oversees delivery quality, client satisfaction, portfolio risk, resource planning, staffing, team development, financial performance, and client escalations. Provides executive sponsorship for strategic engagements, supports proposals and solution development, ensures effective implementation-to-support transitions, and drives continuous improvement and Workday adoption.
Makse Group is where innovation meets impact.
We’re not just consultants; we’re problem-solvers and trailblazers, empowering clients with Workday solutions that transform their businesses.
Our culture thrives on curiosity, collaboration, and continuous learning. We take on challenges together, support each other’s growth, and celebrate every milestone.
Looking to advance your career, work with cutting-edge solutions, and join a team that values your potential? Welcome to Makse Group.
The expected pay range for this position is $210,000.00 - $240,000.00 USD annually, based on the candidate's qualifications and experience.Makse Group is seeking an experienced Director of Workday HCM Consulting with at least 10 years of direct Workday HCM experience. This leader will oversee the HCM practice across implementations, optimizations, and AMS engagements, with responsibility for functional quality, resource planning, team performance, and client satisfaction. The Director will develop and mentor HCM leaders and consultants, support complex client needs and escalations, and partner with PMO, Sales, Recruiting, and executive leadership to ensure engagements are properly scoped, staffed, and supported.
Practice and Delivery Leadership
- Lead Makse Group’s Workday HCM practice across implementations, optimizations, and AMS engagements.
- Maintain accountability for delivery quality, client satisfaction, project performance, and adherence to Makse Group and Workday standards.
- Oversee the HCM project portfolio, proactively addressing delivery risks, scope concerns, financial issues, and client escalations.
- Serve as the executive sponsor for strategic and high-risk engagements.
- Establish consistent delivery standards, governance, and quality controls across the practice.
Resource and Team Leadership
- Own resource planning, capacity, utilization, and staffing across HCM engagements.
- Assign resources based on project needs, consultant experience, certifications, and availability.
- Partner with Recruiting to anticipate hiring needs based on project demand and the sales pipeline.
- Lead, coach, and develop HCM managers, architects, leads, and consultants.
- Set clear performance expectations and address performance or delivery concerns promptly.
Implementation and AMS Oversight
- Provide leadership throughout the full Workday implementation lifecycle and transition to post-production support.
- Oversee AMS delivery, including service quality, staffing, client priorities, backlog management, and service-level commitments.
- Support teams in resolving complex delivery issues, production concerns, and client escalations.
- Drive continuous improvement, optimization, and increased Workday adoption for clients.
Financial and Client Management
- Maintain accountability for practice and engagement financial performance, including revenue, margins, budgets, forecasts, and utilization.
- Ensure staffing, scope, change requests, and delivery decisions support engagement profitability.
- Build strong relationships with client executives and senior stakeholders.
- Support solution development, estimates, proposals, staffing plans, and statements of work.
- Identify opportunities to expand existing client relationships and Workday services.
Requirements
- 10+ years of direct Workday HCM consulting experience; experience with other ERP or HCM platforms will not substitute for this requirement.
- Extensive experience leading full-cycle Workday HCM implementations, optimization projects, and AMS engagements.
- 6+ years of experience leading Workday consulting teams, including managers, architects, functional leads, and consultants.
- Current or previous Workday HCM certifications required.
- Experience working for a Workday Services Partner strongly preferred.
- Bachelor’s degree in Human Resources, Business, Information Systems, or a related field.
Similar Jobs
Artificial Intelligence • Healthtech • Software
Own technical solutioning across the customer lifecycle, from enterprise sales discovery through deployment and post-launch support. Lead architecture and integration discussions with healthcare customers, establish technical-readiness standards, support complex implementations, and translate recurring customer requirements into product and engineering priorities. Build documentation, training, tools, and repeatable playbooks that help Growth, Deployments, Support, and Customer Success independently manage complex enterprise workflows. Travel onsite to customer locations approximately 40–50% of the time.
Top Skills:
APIsData FlowsEhrsErpHrisIntegration ArchitectureMiddlewarePayroll SystemsSsoWfm
Artificial Intelligence • Healthtech • Software
Leads Customer Success, Deployments, and Support for an enterprise healthcare software company. Owns customer retention, net revenue retention, adoption, ROI, delivery speed, executive relationships, and expansion. Builds scalable post-sales strategy, processes, leadership structure, and talent systems while partnering with Product, Engineering, and Growth. Requires extensive enterprise implementation experience, healthcare understanding, and 40–50% customer-site travel.
Cloud • Information Technology • Security • Software • Cybersecurity
Design, train, fine-tune, optimize, and deploy large-scale machine learning systems for cloud security use cases. Build end-to-end ML pipelines, develop transformer and embedding models, productionize open-weight language models, and optimize inference for latency, cost, and quality. Architect resilient ML services across AWS and GCP using cloud-native microservices while collaborating with engineering teams on AI strategy and solving complex problems involving massive datasets.
Top Skills:
AWSDeep LearningGCPHugging FaceJaxLarge Language ModelsLoraMicroservicesOnnx RuntimePeftPythonPyTorchQloraTensorFlowTensorrt-LlmTransformer ModelsVllm
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
