Director, Total Rewards and HRIS

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

WHO WE ARE LOOKING FOR

Director, Total Rewards and HRIS

As the Director of Total Rewards, you will lead the development, implementation, and management of our organization's Total Rewards programs and HR Operations programs, including items such as payroll, compensation, benefits, leave of absence, HRIS, policies, and onboarding. You’ll be responsible for designing a roadmap of competitive strategies that attract, motivate, and retain our diverse team of talent, support our associate’s well-being, and drive organizational success.

In addition you’ll be responsible for compliance in related areas and oversee the audit process (internal and external) for HR related items. You will effectively lead a team of Total Rewards professionals in supporting our associates and in providing effective cross functional support as an HR center of excellence.  

This is a full-time, remote position.

WHAT YOU'LL DO

• Develop and execute a comprehensive total rewards strategy aligned with the organization's goals and objectives, ensuring support for our company’s vision, organizational goals, employer brand and associate value proposition.

• Oversee comprehensive human resources functions including payroll, compensation, benefits, leave of absence, and HRIS management, ensuring consistent, compliant, and accurate processes, competitive and equitable programs, and effective system administration.

• Lead the oversight, management, and administration of HR related processes, policies, controls, recordkeeping, and HR related audits, ensuring that programs comply with relevant employment laws and regulations, industry standards, and company policy.

• Manage vendor relationships and contracts for cost-effective total rewards solutions, while also conducting periodic evaluations, benchmarking, and budget management to ensure effective and efficient program delivery.

• Develop communication strategies and educational resources to help associates understand and appreciate the value of their total rewards package and related items.

• Serve as a member of the HR Leadership Team, contributing to special projects and initiatives to support the overall HR strategy of the organization. 

• Serve as a strategic partner in the integration with Mars by conducting thorough analysis and due diligence of Mars' global total rewards framework, implementing initiatives that align with Mars' expectations, and identifying opportunities for integration and optimization to elevate Vetsource.

• Provide strategic leadership and development to a multi-level HR team, focusing on aligning team purpose and roles with organizational goals, driving effective people strategies, managing performance, fostering a positive associate experience, and maximizing team potential through coaching, mentoring, and accountability.

WHAT YOU BRING

• Bachelor’s degree in related field or an equivalent combination of work experience and education, 

• 8+ years of progressively responsible HR experience with at least 5+ years experience in HR Leadership role in a global dynamic organization focusing on HR Operations, Total Rewards and/or payroll

• Proficient in total rewards principles, compensation structures, benefits design, payroll management, and regulatory requirements with the ability to develop and execute total rewards strategies that support organizational goals and priorities

• Excellent written and verbal communication skills, including the ability to effectively convey complex ideas to diverse audiences and provide clear, concise messaging with meticulous attention to detail  

• Demonstrate strong project management oversight for annual HR cycle plans and deliverables (benefits, payroll, HRIS, HR Operations) while effectively leading projects in a large, matrixed organization, prioritizing complex tasks, and ensuring deadlines are met with meticulous attention to detail.

• Possess strong analytical, critical thinking, and problem-solving skills, enabling data-driven decision-making and effective resolution of complex issues

• Demonstrated discretion and seen as a trusted partner; ability to exercise sound judgment and maintain a high level of confidentiality of critical and sensitive information, records, and reports

• Ability to operate with empathy and manage ambiguity during the change management process

• Proficient with Google Suite, Microsoft Office Suite and related software and HR Information Systems, Workday preferred

Preferred Experience and Qualifications:

• Masters degree

• Coursework in HR related areas and/or SHRM-SCP/SPHR, CPP, or another related certification 

• Intermediate to advanced knowledge of HRIS systems; Workday experience

WORKING CONDITIONS:

• Reliable internet access is required

• Sitting/standing at a desk working on a computer for long periods of time

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

• Competitive pay and benefits including medical, vision*, dental, and life insurance
• Employee Assistance Program
• Pet insurance* and Virtual vet care
• PTO, Holidays, Floating Holidays, and Volunteer Day
• Retirement Savings Plan (401k/ RRSP) with employer matching program
• Paid parental leave
• Flexible scheduling and remote work where possible
• The opportunity to join one of our Associate Resource Groups, and fun company events!
   

* For Canadian based associates these specific benefits are not included

OUR VALUES

In addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!

Pay range (US based applicants): $176,204 - $210,000 (annualized)

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.

The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process in the US includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email [email protected], or if you have general questions relating to this process.  No agencies please. We are an equal opportunity employer.

Vetsource is an E-verify employer.

www.vetsource.com