Director, Technology Product Management

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview

JLL Technologies is seeking a self-driven Senior Product Manager to define strategy and drive the tactical roadmap for our data center technology and robotics portfolio within our Workplace Management (WPM) division. This role is fundamentally about bringing together the best available technology — a mix of in-house platforms and 3rd-party/partner solutions — into a coherent, integrated stack that technology-enables outstanding data center service delivery.

The technology surface spans IoT sensing, remote monitoring, data center facility management (DCFM) platforms, and robotics/automation. You will not be expected to build or manage these technologies from scratch — you will be expected to know the landscape, evaluate what's out there, and manage the vendors and internal partners needed to assemble and operate a holistic stack.

Key Responsibilities

Vendor & Technology Stack Strategy

• Own the strategy and tactical roadmap for assembling a holistic data center technology stack, combining in-house platforms with 3rd-party and partner solutions.

• Continuously scan the market for best-of-breed technologies across IoT, remote monitoring, DCFM, and robotics, and make build/buy/partner recommendations.

• Lead technology and vendor evaluations — RFI/RFP support, proof-of-concept scoping, and vendor scorecards — to select solutions that best fit business needs.

• Manage ongoing relationships with external vendors and technology partners, including performance, roadmap alignment, and commercial coordination.

Cross-Functional & Vendor Coordination

• Work closely with internal teams (REMs Workplace Management, IOC/Smart Building Platform, operations) to surface requirements and translate them into technical and vendor specifications.

• Serve as the primary coordination point between internal stakeholders and external vendors to ensure delivery, integration, and adoption of selected technologies.

• Lead cross-functional (largely non-engineering) working sessions to align internal teams and outside partners around a shared roadmap.

Emerging Technology & Robotics

• Track and evaluate robotics and automation solutions applicable to workplace and data center operations, and recommend where they fit the broader stack.

• Drive innovation in analytics, diagnostics, and workflow automation by identifying where partner technology can be layered into existing operations.

Required Qualifications

• 7+ years of product management experience, with a track record of managing external vendors and assembling multi-vendor technology stacks (in-house + 3rd-party).

• Demonstrated experience evaluating, selecting, and managing technology vendors/partners — not primarily managing internal engineering or scrum delivery teams.

• Ability to independently define strategy and a tactical roadmap, and drive it forward with minimal oversight (self-directed).

• Comfort operating across a technology landscape spanning IoT, remote monitoring, and/or facility or infrastructure management platforms — deep, hands-on data center facility management experience is not required.

• Strong stakeholder translation skills — able to turn operational/business needs into clear requirements for both internal teams and external vendors.

Preferred Qualifications

• Familiarity with data center facility management (DCIM, BMS, NOC) — a plus, not a requirement.

• Exposure to robotics or automation technology evaluation.

• Experience with enterprise infrastructure or IoT vendors (e.g., Supermicro, Hitachi, Lumen, or similar).

• Background in facilities management, workplace services, or smart building technology.

What You'll Bring

• An entrepreneurial, self-starter mindset — comfortable creating structure and roadmap where none exists yet.

• Strong vendor management and negotiation instincts.

• Strategic thinking paired with tactical execution — able to zoom between multi-year strategy and this quarter's roadmap.

• Excellent communication skills across technical teams, business stakeholders, and external partners.

Impact & Growth

This role shapes how JLL brings together the best of internal and external technology to power data center operations — combining IoT, remote monitoring, DCFM, and robotics into one coherent, well-managed stack. You'll build the vendor ecosystem and roadmap that defines the future of technology-enabled data center service delivery at JLL.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.