Director, Supply Chain Planning & Strategy

The Director, Supply Chain Planning & Strategy will develop and execute a comprehensive strategy for the organization’s logistics, repair, and distribution network, focusing on optimizing stock levels, reporting KPIs, and driving process improvements. This position plays a critical role in aligning operations with demand forecasting and supply planning, ensuring efficiency and profitability. The role oversees the Sales & Operations Planning (S&OP) framework, ensuring collaboration across functional teams and alignment with executive priorities. This leader will provide significant visibility to senior executives and clients, supporting critical decision-making processes that enhance financial outcomes, operational productivity, and customer satisfaction.

This is a remote role, with travel expected ~15%.

What will be my duties and responsibilities in this job?

• Develop and lead the strategy for logistics, repair, and distribution networks
• Establish a robust demand planning and forecasting process that integrates with financial forecasts
• Oversee the S&OP process, balancing supply and demand while addressing risks and opportunities proactively
• Create capacity models to optimize resource utilization and balance supply with customer expectations
• Ensure optimal stock levels and efficient inventory management across all regions and depots
• Lead operational productivity analyses and identify optimization opportunities for the global inventory strategy
• Develop and automate customer-based KPI reporting for internal and external stakeholders
• Analyze business and financial results to provide insights that guide strategic decisions
• Monitor and enhance performance metrics to improve forecasting accuracy and operational efficiency
• Partner with internal teams, including procurement, forecasting, and business development, to align operations with demand planning
• Work closely with clients and actuaries to forecast volume requirements and ensure alignment with client expectations
• Foster collaboration with cross-functional teams to drive continuous improvement
• Manage and mentor a team of directors and managers, including roles in regional planning, analytics, procurement, and order management
• Provide career development and guidance to planning staff to build a high-performing team
• Manage inventory budgets exceeding $100M, driving margin growth through efficient supply and demand balancing
• Support cost reduction initiatives while maintaining exceptional service levels

What are the requirements needed for this position?

• Bachelor’s Degree, preferably in Business, Supply Chain, Operations, or related field; Master’s degree preferred
• Minimum of 10 years in supply chain, logistics, or related fields, with at least 3 years in a leadership role managing cross-functional teams
• Proficiency in forecasting and inventory planning systems
• Reverse logistics, mobile industry supply chain experience
• Expert-level Excel skills (e.g., pivot tables, trend analysis)
• Strong analytical, problem-solving, and decision-making abilities
• Proven ability to lead process improvements and cross-functional initiatives
• Excellent written and verbal communication skills, including the ability to influence senior stakeholders
• Experience with ERP systems like Oracle, Great Plains, or similar inventory management platforms

What other skills/experience would be helpful to have?

• Master’s Degree, preferably in Business, Supply Chain, Operations, or related field
• APICS CPIM/CSCP certification or equivalent
• Knowledge of AI & Automation based initiatives
• Strong knowledge of S&OP processes and best practices
• Proven track record of meeting tight deadlines in fast-paced environments
• Ability to strategically address complex issues with tactical solutions

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Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

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Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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