Leads enterprise market and competitive intelligence, including research strategy, intelligence frameworks, governance, stakeholder forums, and team development. Synthesizes qualitative and quantitative data into actionable insights supporting corporate strategy, growth, retention, business development, account management, marketing, product, and leadership. Produces competitive profiles, battlecards, dashboards, newsletters, and analysis to strengthen market positioning, messaging, and differentiation.
The Director, Strategy and Market Intelligence is responsible for leading enterprise market and competitive intelligence that informs strategic decision-making, supports growth and retention objectives, and strengthens the organization’s market positioning. This leader synthesizes internal and external intelligence, conducts proprietary research, develops high-value insights and deliverables, and partners across the enterprise to ensure intelligence translates into meaningful action.
Essential Job Responsibilities Include:
- Lead the development and evolution of the enterprise market and competitive intelligence program, including frameworks, governance, processes, and stakeholder communication.
- Identify, integrate, and manage diverse intelligence sources.
- Expand monitoring and research capacity to increase coverage of competitors, market trends, and emerging signals in real time.
- Foster and promote environment of collaboration and timely insights by hosting cross-functional and department-specific forums to aggregate and share proprietary knowledge.
- Build a team to expand scope and depth of capabilities.
- Conduct proprietary and ad hoc research to support strategic planning, validating strategic assumptions and assessing market opportunities.
- Monitor external landscape, including macroeconomic, industry, and competitor
- Identify key opportunities, threats, and shifts in market dynamics.
- Drive execution of a research roadmap focused on high-priority themes and emerging capabilities that deepen market understanding and strategic insight.
- Support corporate strategy, business development, account management, marketing, product and leadership with intelligence that strengthens positioning, messaging, and competitive differentiation.
- Aggregate and synthesize diverse qualitative and quantitative inputs from across the organization to generate proprietary, actionable insights.
- Create and maintain intelligence assets such as battlecards, competitor profiles, dashboards, newsletters, insights reports, special-topic analyses, and field fast passes.
- Role model & champion RxBenefits Values.
- Maintain high levels of communication and coordination, sustaining a strong culture of collaboration, accountability, and customer-orientation.
Required Skills / Experience:
- Experience in pharmacy benefits management industry required.
- 10+ years’ experience insights or strategy required.
- Highly collaborative team player with the ability to work effectively across all departments to build successful relationships with stakeholders.
- Excellent communication (both oral and written), interpersonal and organizational skills.
- Ability to present complex information through clear, compelling storytelling tailored to the audience.
- Ability to analyze disparate quantitative and qualitative data sources to identify patterns, opportunities, and gaps.
- Highly motivated, self-starter.
- Ability to manage and prioritize multiple projects simultaneously with excellent attention to detail.
Similar Jobs
Healthtech
Leads enterprise AI market research and strategy for healthcare and financial services applications. Monitors emerging AI technologies, competitive investments, and industry trends; develops multi-year AI and IT roadmaps; applies forecasting and scenario analysis; and translates complex technical concepts into executive and Board-level recommendations. The role also builds and manages a specialized insights team, supports financial and strategic planning, researches new ventures, and aligns business-unit initiatives with corporate and CIO priorities.
Top Skills:
AnthropicBusiness IntelligenceForecast ModelingGenerative AiGoogle DeepmindOpenaiPredictive AnalyticsScenario AnalysisSynthetic Populations
Machine Learning • Payments • Security • Software • Financial Services
Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.
Top Skills:
Call Center TechnologiesHardware InfrastructureItsmNetworkingServicenow
Healthtech
Build and maintain AWS cloud infrastructure and GitHub Actions CI/CD pipelines for a healthcare imaging platform. Troubleshoot deployments, automate repetitive tasks with Bash and Python, manage access controls and audit logging, monitor systems, respond to incidents, and document infrastructure procedures. Collaborate with developers on Git workflows and repository practices while supporting reliable, HIPAA-conscious operations.
Top Skills:
AWSAws CdkBashCloudFormationCloudwatchDatadogDockerEc2GitGitGithub ActionsGrafanaIamLinuxPythonRdsS3TerraformVpc
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
