Senior Manager, Site Reliability Engineering - Infrastructure Platform

The Infrastructure Platform and Shared Services Team

Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput and 99.999 availability. We're looking for a technical leader to help us continue to scale the service with great people and reliable, cost-effective, and efficient infrastructure, processes, and tooling. 

As the Sr. Manager of Infrastructure Platform and Shared Services, you will oversee multiple teams focused on Edge networking, K8s platform, Observability, automation platform & tooling. 

What you’ll be doing 

• Lead the Infra platform and shared services org and various initiatives across SRE & Infrastructure organization.
• Build a world-class observability platform and monitoring capabilities enabled with self-service
• Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities.
• Own the design and operation of scalable, self-service Cloud infrastructure platforms (e.g. Observability Platform, SRE Productivity, deployments, and Edge Infrastructure)
• Lead, mentor, and grow a high-performing team of engineers and managers across SRE and infrastructure shared services domains.
• Perform engineering design evaluations and ensure the completion of projects within resource, budget, and scheduling constraints.
• Improve SDLC processes for Cloud infrastructure as a code, including the maturity of product deployements, change and release management 
• Manage service and business expectations and prioritize resource allocation
• Maintain a deep knowledge of industry best practices, evolving trends, and technologies

What you’ll bring to the role

• 6+ years of experience in technical leadership & people management 
• 3+ years of experience running large-scale infrastructure platforms supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus.
• Strong expertise in cloud-native architectures, Edge infrastructure (WAF, ALB, NLB, Apache, Nginx), IaC (Terraform), Splunk, Grafana and CI/CD pipelines.
• Strong background and hands-on experience in SRE automation& tooling 
• Deep experience with building and operating observability platforms and monitoring tools (Grafana, Splunk, APM etc.) in a large scale environment.
• Demonstrated ability to lead cross-functional teams and manage large-scale programs
• Effective verbal, written communication and interpersonal skills
• Computer Science Degree or related degree or equivalent experience 

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing the U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

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